Rusty Wallace Kia Alcoa

Great service I was visiting from out of town. I needed to drop by with a follow up on a service from back home. Everything was handled very quickly and very well. I was visiting from out of town. I needed to drop by with a follow up on a service from back home. Everything was handled very quickly and very well. I wished I lived in Nashville and could use this dealer all the time! More

Work at Rusty Wallace Alcoa Hwy Staff was very kind and helpful. It was a busy day and they were a little shorthanded but I was greeted very quickly . In and out in a few minutes. Ha Staff was very kind and helpful. It was a busy day and they were a little shorthanded but I was greeted very quickly . In and out in a few minutes. Had to leave the car overnight as it was maintenance that was quite lengthy . Of all dealerships and service departments I have dealt with in the past 35 years this has been the first one that when a loner car was promised the promise was kept. Car was cleaner when I picked it up than when I left it. More

Great experience Let's begin with Matt Fisher and Bryan Johnson your Kia Alcoa,TN service department representatives. Matt and Bryan always demonstrates professionali Let's begin with Matt Fisher and Bryan Johnson your Kia Alcoa,TN service department representatives. Matt and Bryan always demonstrates professionalism, always extremely polite, always makes you feel welcomed so you can just relax, and be comfortable knowing that the service Kia Alcoa provides will be done right and in a timely manner. Matt, Bryan, and all the service departments technicians are definitly keepers. GREAT JOB AS ALWAYS !! Thanks again for a great experience, Michael Lardiero and Eileen Johnson More

Awesome! They were very friendly and helped me with any questions I may of had. They helped me get a new car that I love!!! Bill was my salesman. He was very n They were very friendly and helped me with any questions I may of had. They helped me get a new car that I love!!! Bill was my salesman. He was very nice, helpful, and he was pretty cool too! More

Great customer service I came in for an oil exchange a week early because I read my appointment date wrong. Even though my appointment was for a week later, they still worke I came in for an oil exchange a week early because I read my appointment date wrong. Even though my appointment was for a week later, they still worked me in that day and in a very timely manner! More

Prompt and excellent service. Bought a use Kia in from Florida. Was having steering issues with the vehicle. Car wouldn't turn left out right. Cut off,couldn't move it. I had th Bought a use Kia in from Florida. Was having steering issues with the vehicle. Car wouldn't turn left out right. Cut off,couldn't move it. I had the vehicle towed here and they immediately found the issue with the vehicle. Thank Brian. You deserve all five stars More

First Car Buying Memories It was time to get a new car since the one I had was on its last leg. I had my heart set on a Kia Soul and after shopping around and talking with diff It was time to get a new car since the one I had was on its last leg. I had my heart set on a Kia Soul and after shopping around and talking with different dealers, my dad and I took a visit to Rusty Wallace Kia since they were the closest Kia dealer to home. We went in with the intent of buying a car if they had a deal on one. Dad had already spoken with Greg before we got there so once we arrived, we met with Greg. He showed us the cars within the budget. Test drove the first one and loved it. He was extremely helpful throughout the whole process. Great guy to talk to while waiting on the finance officer to handle our paperwork. I definitely recommend going to see Greg for any new or used car needs! More

Adequate service Problems in the past with service department hope things have changed seemed to have on the last visit. Will let you know in the future Problems in the past with service department hope things have changed seemed to have on the last visit. Will let you know in the future More

Good deal My husband and I were treated very well at Rusty Wallace Kia of Alcoa. Everyone we talked to was polite. . They try to get you the best deal possi My husband and I were treated very well at Rusty Wallace Kia of Alcoa. Everyone we talked to was polite. . They try to get you the best deal possible. J. M. Carver More

Great experiance Not only would I recommend but I did my sister also bought a car from the the next day..and she is so happy with her car as i am with mine Not only would I recommend but I did my sister also bought a car from the the next day..and she is so happy with her car as i am with mine More