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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
May 29, 2023
Service was not good on 5-18-2023 car leaked oil and had to take car back on 5-22 to find out why it was leaking messy technician didn't clean up. Not happy having to make another trip to the dealership. to take car back on 5-22 to find out why it was leaking messy technician didn't clean up. Not happy having to make another trip to the dealership. More
by Sassy girl
Verified CustomerEmployees Worked With
Not sure which Nick
May 27, 2023
Easy location, friendly service department, have a nice waiting area with beverages and snacks, you can also charge your phone while watching tv. Shout out to Nick Mancuso excellent service advisor kept m waiting area with beverages and snacks, you can also charge your phone while watching tv. Shout out to Nick Mancuso excellent service advisor kept me updated on my vehicle and returned my quicker than originally planned! Thank you ! More
by Brian M
Employees Worked With
May 26, 2023
Love the ceramic coating that was put on my new K5! Definitely recommend it for your vehicle! Definitely recommend it for your vehicle! More
by cduncan6
Employees Worked With
May 26, 2023
The staff was friendly. Waiting area was nice with the snacks to enjoy. The nice car wash. Waiting area was nice with the snacks to enjoy. The nice car wash. More
by NUCTIP
Employees Worked With
May 26, 2023
Our Visit was pleasant friendly and satisfactory. We would highly recommend Rusty Wallace Kia Alcoa Hwy. to family friends or anyone looking to purchase a vehicle. They are excellent honest peop We would highly recommend Rusty Wallace Kia Alcoa Hwy. to family friends or anyone looking to purchase a vehicle. They are excellent honest people to deal with. They really look out for you. More
by VKLIMEK
May 25, 2023
Great experience would highly recommend this location for Kia ev6 services. Zero issues and nice stuff. Kia ev6 services. Zero issues and nice stuff. More
by alex
May 25, 2023
Having some issues kinda irritated battery keeps going dead and while off lights glitching on the dash dead and while off lights glitching on the dash More
by allendonehew23
Employees Worked With
May 24, 2023
Always very nice people and great service. It helps that they have complimentary snacks and drinks while you wait. It helps that they have complimentary snacks and drinks while you wait. More
by GEMINIDRAGON45
Employees Worked With
