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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
May 05, 2023
Great deal on a nice car. I didn’t think Darrell was honest with us when I asked if the battery had been checked. The next time I went to start the car the battery was indeed I didn’t think Darrell was honest with us when I asked if the battery had been checked. The next time I went to start the car the battery was indeed dead and needed to be replaced. Honestly I would not go back after that experience. More
by CURTIS_TREE
Verified CustomerEmployees Worked With
Darrell- internet sales person
May 05, 2023
Outstanding service! I felt like Aubrey really wanted to help me get a great deal on my car which I love by the way! I felt like he was really listening to me and was ver I felt like Aubrey really wanted to help me get a great deal on my car which I love by the way! I felt like he was really listening to me and was very attentive to what I was looking for. He made the process of buying a car seamless. I will only purchase a car from this location. I have always had great experiences from everyone at this location. I really can't say enough great things about the people who work there! More
by JEREMIAHHARDING
May 04, 2023
Everyone was wonderful to work with. The experience was great. No pressure to force anything on you. The experience was great. No pressure to force anything on you. More
by ricachelle
May 03, 2023
Nick was very courteous and the service was prompt. Thought the repairs were very costly but worth it if it corrects the problem. A lot of people having trouble with engines burning oil. Thought the repairs were very costly but worth it if it corrects the problem. A lot of people having trouble with engines burning oil. More
by RXWALKER
Employees Worked With
May 03, 2023
Took me right in, he said be ready in an hour and it was! ! Very nice ! Very nice More
by connie.s.hurst
Employees Worked With
May 02, 2023
Excellent customer care. I had my 3 year old granddaughter with me and Dennis gave her snacks and let her take paperwork off the printer....she was so excited to be a helper I had my 3 year old granddaughter with me and Dennis gave her snacks and let her take paperwork off the printer....she was so excited to be a helper. Rusty Wallace Kia Alcoa Hwy is where I bought my first Kia Soul in 2016...wouldn't go anywhere else. There have been some staffing changes but those changes make the dealership even BETTER More
by MBROWN63
May 02, 2023
The Vest Dealership I have ever bought a Car from. The Kia Sportage is Beautiful. Thank you Kia and thank you Harley Williamson my salesman. The Kia Sportage is Beautiful. Thank you Kia and thank you Harley Williamson my salesman. More
by bren7554
May 01, 2023
The salesman were not pushy, very helpful, and made the whole experience much easier than expected whole experience much easier than expected More
by hannahej.88@gmail.com
