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Rusty Wallace Kia Alcoa

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Rusty Wallace Kia Alcoa | Page 878

Name: Rusty Wallace Kia Alcoa
Address: 4612 Alcoa Highway, Louisville, TN, 37777, US
Telephone: (865) 977-5422
Rating: 4.7

4.7

6,411 Reviews

4612 Alcoa Highway, Louisville, Tennessee 37777

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Sales: (865) 977-5422

Service: (865) 977-5422

Parts: (865) 977-5422

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Today:Open today 9:00 AM - 8:00 PM Open Now

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Rusty Wallace Kia Alcoa

Louisville, TN

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4.7

6,411 Reviews

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Today:Open today 9:00 AM - 8:00 PM Open Now

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4612 Alcoa Highway

Louisville, TN

37777

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4.7

6,411 Reviews

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View 4 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content....

Today:Open today 9:00 AM - 8:00 PM Open Now

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Overview Employees Reviews (6,411) Inventory (248)

Sales/Showroom

Monday 9:00 AM - 8:00 PM

Tuesday 9:00 AM - 8:00 PM

Wednesday 9:00 AM - 8:00 PM

Thursday 9:00 AM - 8:00 PM

Friday 9:00 AM - 8:00 PM

Saturday 9:00 AM - 8:00 PM

Sunday Closed

Service

Monday 7:30 AM - 6:00 PM

Tuesday 7:30 AM - 6:00 PM

Wednesday 7:30 AM - 6:00 PM

Thursday 7:30 AM - 6:00 PM

Friday 7:30 AM - 6:00 PM

Saturday 8:00 AM - 5:00 PM

Sunday Closed

Parts

Monday 7:30 AM - 6:00 PM

Tuesday 7:30 AM - 6:00 PM

Wednesday 7:30 AM - 6:00 PM

Thursday 7:30 AM - 6:00 PM

Friday 7:30 AM - 6:00 PM

Saturday 8:00 AM - 5:00 PM

Sunday Closed

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Sales: (865) 977-5422

Service: (865) 977-5422

Parts: (865) 977-5422

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Greg Taylor

Internet Sales

5.0

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May 22, 2025

I cannot say enough amazing things specifically about this location OR Greg Taylor- run to Rusty Wallace Kia ALCOA!! My amazing experience s ... I cannot say enough amazing things specifically about this location OR Greg Taylor- run to Rusty Wallace Kia ALCOA!! My amazing experience started with Greg who is THE BEST from start to finish (and multiple times in between lol)- I have been taken advantage of in the past by salespeople- NOT him. He is a true family man and you can actually trust he will treat you as he would his wife or children and have your best interest at heart. He was more than patient enough with me throughout the car buying process (I am not the easiest cookie by this point in life lol) and I got an amazing deal thanks to him. He is extremely hands on and involved even AFTER completing the sale- and I had a false alarm w my car only a week after getting it and couldn't be MORE IMPRESSED with his continued care and customer service (answering and helping me after hours on the wknd!!), and this compliment extends to the service dept in the dealership as well. Donna was my first point of contact for that and she was really on the ball getting things set up to be checked out asap and accommodations made. Nick, the service advisor, could not be more courteous, helpful, and efficient. I feel so good knowing my car will be under his care when needed in the future!! I honestly didn't know what I could expect from a dealership service dept so that was a wonderful surprise. I can happily report that it was an accessory I had placed on my Kia Soul that caused the engine not to start (a safety feature), hate the drama that ensued to figure that out :P, but can say without a shadow of a doubt I made the right decision to make such a large purchase with Kia Alcoa bc I know how I will be treated if any issues DO arise!! Greg has continued to follow up with me since I got my car back. The customer service at this specific location is just outstanding. My car is amazing and so much fun to drive, but that much more great having the security I feel thanks to the dealership I got it from! Most people can't say that with certainty after just the first week of buying their car hehe but I can! Thanks so much again Greg for helping me make the best decision!!!! Read More Read Less

May 14, 2025

A great experience with Greg. He was professional, accommodating, and made the sale easy and not at all stressful ... A great experience with Greg. He was professional, accommodating, and made the sale easy and not at all stressful Read More Read Less

February 25, 2025

Greg Taylor was great to work with and he was very knowledgeable. He didn’t haggle us and was great with our three kids. We came in knowing ... Greg Taylor was great to work with and he was very knowledgeable. He didn’t haggle us and was great with our three kids. We came in knowing what we wanted and he helped us get the vehicle we needed for our family. Read More Read Less

Garry King

Salesman

5.0

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May 28, 2024

Excellent they were awesome I we’ll use them again for sure thank you so very much ... Excellent they were awesome I we’ll use them again for sure thank you so very much Read More Read Less

May 03, 2024

Great dealership. They took the time to show you all the inventory they had available. Gary King was a great salesman. ... Great dealership. They took the time to show you all the inventory they had available. Gary King was a great salesman. Read More Read Less

May 01, 2024

They work with everyone to find the best deal possible .very pleasant salemans.explains things thoroughly ... They work with everyone to find the best deal possible .very pleasant salemans.explains things thoroughly Read More Read Less

BJ McNeely

Internet Sales

5.0

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June 11, 2024

They were very knowledgeable and they know what they were doing when they sold us the car I will go back to the dealership for all my future ... They were very knowledgeable and they know what they were doing when they sold us the car I will go back to the dealership for all my future business Read More Read Less

June 01, 2024

Aubrey was respectful, knowledgeable and patient. I would purchase a vehicle from him again. Sandy Bell ... Aubrey was respectful, knowledgeable and patient. I would purchase a vehicle from him again. Sandy Bell Read More Read Less

May 29, 2024

Bj McNeely was great and I recommend every one looking for a car to visit him at Rust Wallace Kia ... Bj McNeely was great and I recommend every one looking for a car to visit him at Rust Wallace Kia Read More Read Less

Bill Raybourne

Salesman

5.0

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June 24, 2024

We had a great experience. Everyone was knowledgeable and helpful. Very happy with our purchase. ... We had a great experience. Everyone was knowledgeable and helpful. Very happy with our purchase. Read More Read Less

June 12, 2024

Everything about them is top notch! Me and my girlfriend by all of our vehicles from them! ... Everything about them is top notch! Me and my girlfriend by all of our vehicles from them! Read More Read Less

May 23, 2024

Great customer service!!!! They got me the car I needed at the price I could afford. ... Great customer service!!!! They got me the car I needed at the price I could afford. Read More Read Less

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Rusty Wallace Kia Alcoa | Page 878

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