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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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April 16, 2021

Rusty Wallace Kia Alcoa is the absolute best dealership I have ever dealt with. The entire staff is very professional but also personable. It is a joy to go there. More

by Kiamom3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Clay Magee
April 16, 2021

Friendly people. Gave me a quote on the proposed work and stayed with it. Car was fixed in the time estimated. Definitely will use them on my Kia again. More

by HUFFAKERONTHEHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
April 14, 2021

They're friendly,clean,and very easy to drive in and out of. It's got a comfortable waiting area, quality service,and great personal More

by VALGEM424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
April 13, 2021

The service dept has great customer service and everyone is always very friendly. Always get great service at each appointment. Love the complimentary car wash. More

by tammy.vandenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
April 13, 2021

Entire staff Very friendly. Quick service. Clean waiting room. Staff were willing to listen to the customers. Staff gave detailed explanation of the work before starting. More

by BETH.HENDRSON39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
April 13, 2021

Very nice people waited on us. Work was done quickly. Pops in customer lounge were warm though :). Very courteous to us also. We will be glad to come back More

by Petroskyms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
April 13, 2021

Fast and friendly service +++. I called expecting to get scheduled maybe next week. Service clerk was alert enough to know of a recent cancellation and got me in same day. I spoke with a few other customers More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
April 13, 2021

You are very courteous and gets the job done in the time you told me. I also appreciate the car wash each time I visit. More

by Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
April 12, 2021

I have never had to wait for some one to come out and der what I was there for and they get tight on doing what I can there to have done. More

by scottjeanette3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2021

You guys are great I have never had bad service there alwas.ready to get tight on what has to be done could not ask for anything better More

by scottjeanette3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
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