Rusty Wallace Kia Alcoa - Service Center

Very professional and polite. They were quick to provide a loner vehicle when they knew it would take longer than originally scheduled. They kept open communication about price throughout the process. a loner vehicle when they knew it would take longer than originally scheduled. They kept open communication about price throughout the process. More

Just a quick check up on a recall. Turned out nothing was needed. Staff was courteous. Rusty Wallace KIA is always friendly and fast. Will continue to bring car there for service. needed. Staff was courteous. Rusty Wallace KIA is always friendly and fast. Will continue to bring car there for service. More

Tyler Kitts was my salesman and he did an outstanding job of explaining every detail of the car that I was interested in. Would recommend Rusty Wallace Kia Aloca to anyone. of explaining every detail of the car that I was interested in. Would recommend Rusty Wallace Kia Aloca to anyone. More

Service personal was friendly and efficient. I arrived early and they went ahead and started service to my car. Advised me and keep me informed on the status of my repairs. When I checked out they again early and they went ahead and started service to my car. Advised me and keep me informed on the status of my repairs. When I checked out they again went over what had been done and gave me an idea of what service might need done in future. More

Very Professional and Courteous Service Department. Did an Oil Consumption test on the motor. Kept us informed on the findings each time. Advised us in the process with KIA about the results. Replace the E an Oil Consumption test on the motor. Kept us informed on the findings each time. Advised us in the process with KIA about the results. Replace the Engine and provided us a Loaner Vehicle comparable to our vehicle. Complete Satisfied as Usual! More

Fantastic experience at Kia! Super easy to schedule, kind staff and a free car wash!! Definitely plan to go back for anything I need and recommend them to anyone! staff and a free car wash!! Definitely plan to go back for anything I need and recommend them to anyone! More

Service was awesome - everyone I came in contact with was friendly, helpful and most accommodating. My seatbelt was installed properly, I was contacted immediately when the part arrived, I was treated with friendly, helpful and most accommodating. My seatbelt was installed properly, I was contacted immediately when the part arrived, I was treated with respect and kindness, and I am very pleased with my experience (the best I have ever had). Thank you!!!! More

My 10% off coupon was to be presented when I took my car in. The manager refused to give me the 10% after I picked it up. in. The manager refused to give me the 10% after I picked it up. More

It is the closest dealership to Kodak. The sefice before the last time I was in, I was told I would need a while headlight assembly and it would have to be ordered. When I made this appt, I let them know I the last time I was in, I was told I would need a while headlight assembly and it would have to be ordered. When I made this appt, I let them know I needed it but they wanted to look at my car again to make sure because the last person didn't note it. Which means another trip to the dealership. It is not close so that makes it frustrating. More

Great service. Loaner gases up & warming up for me. My car looks SO pretty. I also like that you had service mileage & costs posted. Gear lt for planning purposes car looks SO pretty. I also like that you had service mileage & costs posted. Gear lt for planning purposes More