Rusty Wallace Kia Alcoa - Service Center

Service was quick and courteous. Jenna was very helpful in answering question to future service needed. Manager did come out and assist in answering questions. in answering question to future service needed. Manager did come out and assist in answering questions. More

Great service and the staff was friendly They completed Great service and the staff was friendly They completed the work very fast They washed my car which was wonderful Highly recommend this dealershi Great service and the staff was friendly They completed the work very fast They washed my car which was wonderful Highly recommend this dealership Alway a positive experience More

Great job. Car was ready when expected and Jenna kept me informed and had a loaner car ready for me. I have my service routinely done there. informed and had a loaner car ready for me. I have my service routinely done there. More

Corey was my service advisor and did an outstanding job taking care of my vehicle. I appreciate his help so much. I will use Rusty Wallace Kia for all my vehicle needs. taking care of my vehicle. I appreciate his help so much. I will use Rusty Wallace Kia for all my vehicle needs. More

The service team at Rusty Wallace Kia of Alcoa continue to provide excellent care for my vehicle. They are very good about working with my schedule. Service has always been done in a timely manner. to provide excellent care for my vehicle. They are very good about working with my schedule. Service has always been done in a timely manner. More

Jenna is amazing. She is always friendly and knowledgeable. I had to have an engine replaced, and she kept me informed of any details I needed to know. knowledgeable. I had to have an engine replaced, and she kept me informed of any details I needed to know. More

Friendly customer service Prompt and thorough with Friendly customer service Prompt and thorough with information Very knowledgeable I would recommend Kia Alcoa to any one. Everyone from sales to Friendly customer service Prompt and thorough with information Very knowledgeable I would recommend Kia Alcoa to any one. Everyone from sales to service made us feel at home! More

Very unhappy with how I was treated when I had concerns about my software issues and was told I had to " fix it with my phone" was also promised a wash and car was nasty lwhen I left. I called back to voic about my software issues and was told I had to " fix it with my phone" was also promised a wash and car was nasty lwhen I left. I called back to voice my concern and was given excuses as to why this happened. More

I ended up buying a new car while I was there. The service dept always does great work and they are always nice and explains things to you. There are also friendly. service dept always does great work and they are always nice and explains things to you. There are also friendly. More

Was helpful with the service update to my car. The service update did not take long the day I dropped off my car off and responded to all my questions concerning the update to my car service update did not take long the day I dropped off my car off and responded to all my questions concerning the update to my car More