Rusty Wallace Kia Alcoa - Service Center

Always friendly. I never have to wait on anyone to help me! They get the job done in a decent time. Only place I’ll take my car! me! They get the job done in a decent time. Only place I’ll take my car! More

The service advisors were so friendly and helpful. My dirty car was washed and looked brand new! Also, the porter was super professional. My car is running great now! dirty car was washed and looked brand new! Also, the porter was super professional. My car is running great now! More

I made y appointment by phone for 2/4/21 at 2:30pm. I arrived 40 minutes and they took it right back and got started. I did the 15,000 mile service. About 45 min and they were done. I always do they ser arrived 40 minutes and they took it right back and got started. I did the 15,000 mile service. About 45 min and they were done. I always do they service at this KIA. Friendly and efficient!! More

Helpful, friendly staff. Had no issues or complaints. They took care of my vehicle and even went above their service by organizing vehicle for me. They took care of my vehicle and even went above their service by organizing vehicle for me. More

The service department was excellent! We were early but they took the car right into the area for service! The waiting area was very clean and social distance was followed! We were informed of the time and they took the car right into the area for service! The waiting area was very clean and social distance was followed! We were informed of the time and processed of the service! More

Corey in the service department was very nice. He kept me informed about everything that was goin on. I felt confident that I was getting the best service.. informed about everything that was goin on. I felt confident that I was getting the best service.. More

My husband brought my Kia for first Service check after purchase. He stated ALL were Pleasant and Professional. Thanks for asking. Teresa. See you nex time after purchase. He stated ALL were Pleasant and Professional. Thanks for asking. Teresa. See you nex time More

Great service department all the way from the checking process to the checkout process. Everyone I dealt with was very professional. I am waiting for the delivery of a new Telluride and look forward to process to the checkout process. Everyone I dealt with was very professional. I am waiting for the delivery of a new Telluride and look forward to bringing it to Rusty Wallace for service. More

My experience at Kia of Alcoa Has been great, I’ve bought 2 cars from them, sent my sister there she bought from them, my niece also. It’s a great place with great staff , that greats u with a smile, treats 2 cars from them, sent my sister there she bought from them, my niece also. It’s a great place with great staff , that greats u with a smile, treats u like family. More

The turn over in staff is high. Only went because of The turn over in staff is high. Only went because of recall. Hard to get out of dealership for me. Clean waiting area. Free treats are nice. The turn over in staff is high. Only went because of recall. Hard to get out of dealership for me. Clean waiting area. Free treats are nice. More