Rusty Wallace Kia Alcoa - Service Center

We have consistently received prompt and excellent service every time that we have taken our Telluride to be serviced. service every time that we have taken our Telluride to be serviced. More

Not holding up to what was told/described to me with the warranty per the oil consumption exceeding 1qt/1000mls warranty per the oil consumption exceeding 1qt/1000mls More

Even though they were very busy my car was still serviced and washed in an acceptable amount of time. and washed in an acceptable amount of time. More

Nick was excellent to work with and addressed all my concerns. I required a loaner vehicle which ended up being an old van. Probably time to retire that vehicle. concerns. I required a loaner vehicle which ended up being an old van. Probably time to retire that vehicle. More

The dealership was very clean and welcoming. I was greeted immediately upon arrival thinking it’s first thing Saturday and I would have to wait but no! I was pleasantly surprised the full staff I was greeted immediately upon arrival thinking it’s first thing Saturday and I would have to wait but no! I was pleasantly surprised the full staff was ready to go and happy to service my vehicle. A true change of pace of any other service center I have been to. I appreciated Nick’s positive attitude and excellent service! Even called me when my car was done and I was shocked it took exactly, if not even less, than the estimated time (that never happens). He even made sure I got a car wash and saved me the trouble of doing so on my way home. I was so thankful! The manager, Skylar, was beyond helpful and accommodating with assisting me find an appointment that fit my busy work schedule. I was so worried I wouldn’t be able get a service in time but she found a perfect day and time so I didn’t have to miss any work. Excellent staff! Will recommend this dealership to all my other Kia cars in my family. More

nick in service keep us informed on how long is to fix our car he got our car in early got it out on time our car he got our car in early got it out on time More

Nice and helpful, willing to help. The manager was willing to talk with me and explain everything The manager was willing to talk with me and explain everything More

I just felt as if we weren’t taken serious & now we are bringing my car back, for a 2023 i shouldn’t feel this way. bringing my car back, for a 2023 i shouldn’t feel this way. More

Very good service,was kept informed and service was done very quickly. Staff were very efficient. very quickly. Staff were very efficient. More

Very nice sales person auto service was good to,will be calling again about my car still pulling to left again. calling again about my car still pulling to left again. More