Rusty Wallace Kia Alcoa - Service Center

Prompt service. Very friendly service people. Mechanics are thorough and efficient. Recommend for your next service. Very friendly service people. Mechanics are thorough and efficient. Recommend for your next service. More

They were on time got the job done quickly and the job they did was great they did was great More

Great service, but it took a month to get on the schedule, grateful for the courtesy shuttle schedule, grateful for the courtesy shuttle More

Antiquated facility is more than compensated by a good product and competent personal… especially service department and new service manager product and competent personal… especially service department and new service manager More

Great work! Very efficient and valued my time. Highly recommend Rusty Wallace dealership! Awesome Team! Very efficient and valued my time. Highly recommend Rusty Wallace dealership! Awesome Team! More

Rusty Wallace KIA of alcoa is the best! !!The staff are always knowledgeable and friendly !!The staff are always knowledgeable and friendly More

Impossible to get a phone call in to schedule an appointment or to an ask a technical question. I have 2 EVs and they don't know many answers anyway about those. Further, it takes weeks to get an appointment or to an ask a technical question. I have 2 EVs and they don't know many answers anyway about those. Further, it takes weeks to get an appointment , even if you manage to get through on the phone. Sometimes this is ok, but often, it means you cannot drive your car for weeks, even thought the fix is quick and simple. More

Jay did a great job and was friendly &? professional. A loaner was provided as promised, also professional. A loaner was provided as promised, also More

People was very nice and helpful. Brought me back home so I did not have to sit 6 hours waiting on my car Brought me back home so I did not have to sit 6 hours waiting on my car More

Kind. Courteous. Prompt. Accommodating. Snack and drinks were welcomed. Explanations of repairs were clear. Very well done by the staff. Courteous. Prompt. Accommodating. Snack and drinks were welcomed. Explanations of repairs were clear. Very well done by the staff. More