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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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October 04, 2023

Great customer service. Worked with us and got us a new mirror due to having a scratch on the mirror. More

by OLHOSKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron
October 03, 2023

Great Job! Service writer was very thorough and timely! Highly recommend! I would highly recommend! More

by ccupp.cpbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NICK JOHNSON
October 02, 2023

After quite some time of having issues with our corporate account getting merged into the service platform, we got someone who fixed the issue. It was much appreciated. More

by Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

Easy to get into and service is excellent. Friendly. Service is always done in a timely manner More

by lori0539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NICK JOHNSON
September 28, 2023

Tyler was incredibly helpful in getting me exactly what I wanted in a vehicle. The staff was friendly and knowledgeable. Also, they had the best price in town! More

by jessvinsant
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

They keep us informed on how things were going they wash the car as well More

by ajbajlmee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

All members of staff were very friendly and made sure I knew what was happening with my vehicle every step of the way. More

by AKLukens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NICK JOHNSON
September 26, 2023

Everyone was really nice. I accidentally came to the wrong location, but they managed to squeeze my car in anyway. More

by TRINITYROSE765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2023

This dealer ship does very good work and care about there custermers and there cars More

by lethasean22809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NICK JOHNSON
September 24, 2023

Always a great experience doing our service work or purchasing our families vehicles! Go see Will and Kelly! More

by Kia fan 4 life!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NICK JOHNSON
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