Rusty Wallace Kia Alcoa - Service Center

All went well. Skylar was very professional and courteous. I will request him next visit. Skylar was very professional and courteous. I will request him next visit. More

Awesome. Great Hospitality and Customer service. Was in and out quickly. Service was top notch Great Hospitality and Customer service. Was in and out quickly. Service was top notch More

If you want me to do a survey in the future dont force me to write anything to write anything More

I scheduled an oil change to be done at 3pm, the service advisor said it would be 30-45 minutes. at 530pm I asked if my car was done and they were not sure. 2.5 hours for an oil change is a little much. I c advisor said it would be 30-45 minutes. at 530pm I asked if my car was done and they were not sure. 2.5 hours for an oil change is a little much. I can drive through somewhere and it take 20-30 minutes. there was also no line, when I arrived they pulled it right back. not sure what the problem was. More

I was scheduled for an oil change, then the told me something else. I asked the price and it was almost 200, TWO HUNDRED DOLLARS more than what was quoted. Needless to say I will think TWICE before I something else. I asked the price and it was almost 200, TWO HUNDRED DOLLARS more than what was quoted. Needless to say I will think TWICE before I come back. More

We have been customers of this dealership since 2017 and have always been pleased with the service we have received from all departments. have always been pleased with the service we have received from all departments. More

They are always prompt, completed in the alloted tone they give you, ensures you are kept up to date they give you, ensures you are kept up to date More

Dealership doesn’t seem to actually diagnose or fix anything. Went in on 9/2/23 about a CarPlay/USB hardware issue. Technician didn’t seem to test it as when I was leaving the issue immediately happene anything. Went in on 9/2/23 about a CarPlay/USB hardware issue. Technician didn’t seem to test it as when I was leaving the issue immediately happened again. More

The service is excellent. I appreciate how they keep you informed on the progress of your vehicle and when service is complete they walk you to your vehicle and make sure al I appreciate how they keep you informed on the progress of your vehicle and when service is complete they walk you to your vehicle and make sure all is well. More

They are very friendly and informative. The waiting area is nice, along with the availability of drinks and snacks. The waiting area is nice, along with the availability of drinks and snacks. More