Rusty Wallace Kia Alcoa - Service Center

Great experience at RW KIA Was welcomed and taken care on immediately. Car was ready as promised. Manager went over everything that was done. Overall good experience. Would Was welcomed and taken care on immediately. Car was ready as promised. Manager went over everything that was done. Overall good experience. Would recommend to friends More

Great service as always. Very professional. Kept me informed. In and out in a very efficient mannered. Chris was friendly and informative. Well done as always as always. Very professional. Kept me informed. In and out in a very efficient mannered. Chris was friendly and informative. Well done as always More

Radio repair I dropped my car off to have the radio replaced, and was called the next day early to say that it was ready. Once I got there I was in and out quickly I dropped my car off to have the radio replaced, and was called the next day early to say that it was ready. Once I got there I was in and out quickly. More

Service call for recalls Service was very professional from all involved. Was in and out in what seem a short time. Details of what they done were explained. Car was clean up Service was very professional from all involved. Was in and out in what seem a short time. Details of what they done were explained. Car was clean upon returning to me. More

Excellence Very professional and knowledgeable staff. Always a pleasure to work with a well informed service department. I was worked in very quickly and was kep Very professional and knowledgeable staff. Always a pleasure to work with a well informed service department. I was worked in very quickly and was kept in the loop throughout the process. Will continue to send business this way! More

Oil change They are nice person to deal with. They walked us through the prices of the oil change, brake pads, tire rotation, wipers, all the recalls we had for They are nice person to deal with. They walked us through the prices of the oil change, brake pads, tire rotation, wipers, all the recalls we had for our Sorento. Thank you Matt! More

Service at Rust Wallace Kia Alcoa Hwy It was outstanding visit to get car service , everybody had talked to was nice and courteous, only had about an hour wait but really didn’t seem like It was outstanding visit to get car service , everybody had talked to was nice and courteous, only had about an hour wait but really didn’t seem like it , time just flew by and I was in my way in no time , Thanks Christopher More

Well pleased This is my 2nd kia from rusty wallace and the service department is great. Chris palumbo is the awesome, very helpful and careing. Your sales rep nee This is my 2nd kia from rusty wallace and the service department is great. Chris palumbo is the awesome, very helpful and careing. Your sales rep need a little help... More

Second Soul Dr visit I was greatly helped by Andrea to get an appointment on the day over our area’s only snow. The service was done in a timely manner and included a car I was greatly helped by Andrea to get an appointment on the day over our area’s only snow. The service was done in a timely manner and included a car wash. I was disappointed that like the first visit no documentation showed up in the UVO app. And I could not get an answer of how to rectify that situation More

Excellent service Service department very efficient and professional. Provided me a loaner car. Service completed in a timely manner .All in all very satisfied with my Service department very efficient and professional. Provided me a loaner car. Service completed in a timely manner .All in all very satisfied with my experience. More