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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,200 Reviews

4,200 Reviews of Rusty Wallace Kia Alcoa - Service Center

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September 02, 2018

service had an emergency on Friday before holiday weekend. Got us in same day and had problem fixed and we were on our way in reasonable amount of time. Eve More

by mollyino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2018

did great work on time!! did what I ask and were very friendly !!!! They had the parts I needed for them to do the work quickly and professionaly!! I even got a car wash too. More

by EDDIEANDSAMIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in service department.
September 02, 2018

Pleased Very pleased with my visit. Service staff very friendly and accommodating. I had called earlier and they told me just come on in and they would work m More

by JDHOP59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service employees
September 02, 2018

Amazing nice peoole Went and dropped my Kia off for service was put in a loaner car while it was being serviced so I would not be stuck at the dealership for hours. Ju More

by VOLFAN1485
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2018

Oil change and transmission service Great personal care for me and my car. The best dealership for service in the area. I've been using this dealership for many years. More

by RICHARD.ZEITSCHEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fisher
September 01, 2018

Great place. Great dealer service center. Always takes care of the customer and with a smile.. Works with customers as needed to help in all areas of service and r More

by te03f150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
September 01, 2018

Very helpful Matt Fisher was very helpful and recommend the proper repair for what I was experiencing. He was able to give options to help with additional maintena More

by CMSMAGEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt fisher
September 01, 2018

5k Oil change, tire rotation, point system checks. Matt Fisher for unsure reasoning, stated a tire rotation wasn't performed even though part of coupon specs. No price change either. Customer is flummo More

by RhoNDA.NELSON1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fisher, Service Dept Rep.
August 31, 2018

Very customer friendly. Had my vehicle (Soul) for about 2 months, when my 2 passenger side tires started running low. They fixed the two punctures in my tires from nails at n More

by SUSANPEERY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Perry
August 30, 2018

Best experience yet It was a shorter wait time than expected.. very friendly and informative. I do not plan on returning to Parkside Kia any time in the near future. More

by HunkyDory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
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