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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,221 Reviews

4,221 Reviews of Rusty Wallace Kia Alcoa - Service Center

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August 25, 2018

Great service The guys in the service department took good care of me and my car, I never have any issues. I would recommend them to anybody More

by Budwidow
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew was very kind and attentive to answer all of my questions
August 24, 2018

Service call Had an issue with my ac. Called made my appointment toik my car in had it back within the promused time and it was washed and dried. More

by REBECCABROOKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Fair, Brandon Chaffins, Kris Ammons
August 24, 2018

Service Work After a poor service experience at another Kia dealer,I chose Rusty Wallace Kia on Alcoa Hwy. Their response to my questions were quick and thorough.T More

by valeriegarner2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt in Service
August 23, 2018

Solved my problem They fixed the problem that my car had in the short time limit I had and gave me a rental to use for free for a couple days! More

by ngrugin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fisher
August 21, 2018

Pleasant Still waiting to hear regarding my leather seat that is cracking. Srvc was good otherwise, overall experience was good, staff nice, waiting area plea More

by GETREEL123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont know name
August 20, 2018

Excellent and prompt service Ever since I purchased my KIA I have been very pleased! And now, as I bring my vehicle for maintenance, I find them always Professional, reliable, tim More

by GreeneR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Johnson, service advisor
August 19, 2018

Oil change / tire rotation Done in a hour and they even washed my car! Even ask to check the gas cap that was sticking. The fixed it and no charge More

by travelingwolf2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
August 18, 2018

Good Service Service was good. I missed my appointment thought is was later but they took me anyway was very thankful and very happy with service. I never give e More

by cranfield.sheila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kitts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Johnson
August 18, 2018

Cool Service The staff was very friendly, and he answered all of my questions. There were plenty of snacks available. I was working, so it was great to have WiFi. More

by MBUTLE10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Johnson
August 18, 2018

Oil change and tire rotation Got in quickly for an oil change and tire rotation! Thank you! There was even snacks while I waited! Everything was clearly explained and I was not More

by RTOBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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