Rusty Wallace Kia Alcoa - Service Center

Great experience Let's begin with Matt Fisher and Bryan Johnson your Kia Alcoa,TN service department representatives. Matt and Bryan always demonstrates professionali Let's begin with Matt Fisher and Bryan Johnson your Kia Alcoa,TN service department representatives. Matt and Bryan always demonstrates professionalism, always extremely polite, always makes you feel welcomed so you can just relax, and be comfortable knowing that the service Kia Alcoa provides will be done right and in a timely manner. Matt, Bryan, and all the service departments technicians are definitly keepers. GREAT JOB AS ALWAYS !! Thanks again for a great experience, Michael Lardiero and Eileen Johnson More

Prompt and excellent service. Bought a use Kia in from Florida. Was having steering issues with the vehicle. Car wouldn't turn left out right. Cut off,couldn't move it. I had th Bought a use Kia in from Florida. Was having steering issues with the vehicle. Car wouldn't turn left out right. Cut off,couldn't move it. I had the vehicle towed here and they immediately found the issue with the vehicle. Thank Brian. You deserve all five stars More

Adequate service Problems in the past with service department hope things have changed seemed to have on the last visit. Will let you know in the future Problems in the past with service department hope things have changed seemed to have on the last visit. Will let you know in the future More

Excellent! Everyone is very friendly at Kia. I like that you have drinks available and a tv to watch while waiting. I also enjoyed my car being washed! Everyone is very friendly at Kia. I like that you have drinks available and a tv to watch while waiting. I also enjoyed my car being washed! More

Awesome Friendly courteous and quick. Was offered a rental and even helped me load and unload the rental car to my car. Honored the coupon that I brought with Friendly courteous and quick. Was offered a rental and even helped me load and unload the rental car to my car. Honored the coupon that I brought with me More

60,000 mile service Employees were prompt and friendly. Work was completed quickly and accurately. I would happily recommend this dealer for acquisition or service. I h Employees were prompt and friendly. Work was completed quickly and accurately. I would happily recommend this dealer for acquisition or service. I have never had a bad experience. More

Noise in rear of car Awesome service for the research and idetificatuon of ptoblem causing noise in left rear of car. Very thorough andd courteus in treatment and repair o Awesome service for the research and idetificatuon of ptoblem causing noise in left rear of car. Very thorough andd courteus in treatment and repair of issue. More

Excellent customer service I always deal with Matt and he is very professional and gets me in and out very quickly. He explains all the work performed and is always so pleasant. I always deal with Matt and he is very professional and gets me in and out very quickly. He explains all the work performed and is always so pleasant. More

Great service, professional. Gave 5 stars simply because I came as a customer and left as a friend. Needed an oil change and my tires balanced. The service guy listened to me unde Gave 5 stars simply because I came as a customer and left as a friend. Needed an oil change and my tires balanced. The service guy listened to me understood what I wanted and quickly got the job done. He also made my disabled son feel welcome as he offered to do anything to keep him comfortable as we waited. I will be back! Thank you so much Matt! More