Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Rusty Wallace Kia Alcoa - Service Center
Louisville, TN
4,238 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center
Sort by
August 01, 2023
I love this place. They get me in quick and always take care of me even when I don’t have an appointment 😍 They get me in quick and always take care of me even when I don’t have an appointment 😍 More
by JESSJOHNSON123
Verified Customer
July 31, 2023
Always attentive and do good work have leased several vehicals and see no reason to not continue. vehicals and see no reason to not continue. More
by CYNRUE
July 30, 2023
Great informative service department with employees that keep you up to date during the appointment. The waiting area is very comfortable with several amenities. keep you up to date during the appointment. The waiting area is very comfortable with several amenities. More
by BETSY3013RIGGS
Employees Worked With
July 29, 2023
Customer service was excellent. Greeted with a smile. Clean faculties wonder snacks. Nice and clean. Greeted with a smile. Clean faculties wonder snacks. Nice and clean. More
by r.olum
July 28, 2023
Need to have a better oil changing service it take to long to get auto serviced long to get auto serviced More
by DONARAPER
Employees Worked With
July 27, 2023
Service was fine. I’m so sick of being harassed for reviews. 2 calls. Texts. Emails. It’s getting freaking ridiculous. I won’t be going back unless it’s warranty work I’m so sick of being harassed for reviews. 2 calls. Texts. Emails. It’s getting freaking ridiculous. I won’t be going back unless it’s warranty work. More
by GoatToes
Employees Worked With
Employees were fine
July 27, 2023
When I purchased my Kia Sorento my spouse was very elated for how we were treated every thing went so smoothly and the service department everything was so well coordinated everyone so nice, and free concess for how we were treated every thing went so smoothly and the service department everything was so well coordinated everyone so nice, and free concession I just love it. More
by KNAFFPT
Employees Worked With
Other Employees :
I personally have not used part’s department , NICK JOHNSON
July 27, 2023
The service department is always top notch. They are always ready for me when I get there. Work performed in a timely manner They are always ready for me when I get there. Work performed in a timely manner More
by Dwayneg1965
Employees Worked With
July 26, 2023
I like the way they treat their customers. They try to take care of you as soon as they can They try to take care of you as soon as they can More
by ronniejeanhall
Employees Worked With
July 26, 2023
They did a good job of taking care of our recall,everything went very smooth !The reason for not 5 stars is when I received the recall and called to make an appointment,it was a month before recall,everything went very smooth !The reason for not 5 stars is when I received the recall and called to make an appointment,it was a month before they could do it!The paper said a safety recall so I was a little concerned,but all in all a good appointment! More
by MIKEWATSON0
Employees Worked With
Other Employees :
NICK JOHNSON
