Rusty Wallace Kia Alcoa - Service Center

The service manager was very friendly and helpful as we had this recall work taken care of. had this recall work taken care of. More

I had an AMAZING experience! They were fast and took the time to walk me through everything. They were fast and took the time to walk me through everything. More

The people were very friendly and helpful. Very different from other service centers in town. Thank you Very different from other service centers in town. Thank you More

Super nice people and they explained everything that was done on the car the waiting area was super good done on the car the waiting area was super good More

The dealership is great. This is the first time in all my years of using Rusty Wallace that I have not been satisfied. I had to bring my vehicle in because my gas door would This is the first time in all my years of using Rusty Wallace that I have not been satisfied. I had to bring my vehicle in because my gas door would not open and I HAD to get fuel. They opened it said they had to order the part. Well part is in but I still have to wait 3 weeks to get it fixed! Not cool. More

When I need to get something done on the car I have to make an appointment which is usually at least a month and mostly more. By that time (I’m in my late 70’s. I forget when it is. I put $2k down to o make an appointment which is usually at least a month and mostly more. By that time (I’m in my late 70’s. I forget when it is. I put $2k down to order a new car almost a year ago. Nobody has called to let us know when it will come in. More

I like the snacks! Everybody is very nice they took care of my recall you need more coupons please Everybody is very nice they took care of my recall you need more coupons please More

Service was good and addressed the main issues I came in for. However, the driver's side rear door needs a new motor. I was told that it would be ordered and would be contacted within 2 to 3 days. That was for. However, the driver's side rear door needs a new motor. I was told that it would be ordered and would be contacted within 2 to 3 days. That was a week ago and I still have not heard from anyone. More

Had an excellent car buying transaction and also had the sealant put on my car. Everyone was friendly and very helpful sealant put on my car. Everyone was friendly and very helpful More

Great customer service and expeditiously completed maintenance. Wouldn’t hesitate to recommend Rusty Wallace Kia maintenance. Wouldn’t hesitate to recommend Rusty Wallace Kia More