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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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June 26, 2023

I had a motor defect and they replaced the engine and keep giving updates until it was completed. More

by tstaddler
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2023

The employees are extremely polite and efficient at what they do. I feel like family every time I walk in. More

by revgary99
Workmanship
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes
June 26, 2023

I bought my Kia Soul here and am very happy with my purchase. I forgot my salesman’s name but he has been there a long time. I recently got my first oil change at their service center and was extremely More

by ?
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2023

Very happy with the service I received recently. As always the service attendant was very attentive to my concern. Thank you, More

by DEAN.VOL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2023

They are friendly and make sure you are comfortable if you are waiting and check up on you. More

by JENNIFER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, NICK JOHNSON
June 23, 2023

It took me 2 months to get into the center to have my maintenance performed, I needed to Have the 5000 mile oil change done and also my Radio was not working. obviously by the time I got into have the se More

by WES.CRITTENDEN
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

Everybody goes out of their way to make sure their customers are taken care of. More

by Kathy54
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, NICK JOHNSON
June 23, 2023

Great shop but with extreme high prices. I find the personal very helpful and tomely More

by Scrubydougy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
4.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
4.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, NICK JOHNSON
June 22, 2023

Everyone was polite and courteous. They even did a complimentary car wash. Nick Mancus should be considered a 5 star employee. More

by LINDA71
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn't get his man but the person who took me back and firth from my office deserves 5 stars
June 22, 2023

Best service around. In and out every time with service done and always a clean vehicle More

by Tchap
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, NICK JOHNSON
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