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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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June 21, 2023

Does a great job at changing my oil and rotating my tires. Nice people to check you in. More

by WebbKristie77
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Deborah Faye , Jarod long
June 21, 2023

We had an engine issue with are 2013 Kia Soul, and the dealership keep us in the loop and repaired car. More

by tstaddler
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2023

More coupons should be available to reduce the high cost of maintaining a KIA today More

by CISSYBUS01
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2023

Nick was great at providing updates as the service progressed. The work was completed on time and the waiting room was excellent. More

by JOHN.HITE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2023

Very clean, very nice people I wouldn't go and else. The workers of the morning are great. More

by SAMMOORE686
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, NICK JOHNSON
June 20, 2023

Great service and people. Was in and out very quickly. Will definitely be back for future service More

by jchap1968.jc
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes
June 20, 2023

Rusty Wallace KIA on Alcoa Hwy has some of the best service people around! I take my Telluride here for all my service needs! I just wish you would price match! More

by ckidd865
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, NICK JOHNSON
June 20, 2023

I have been a Rusty Wallace Kia customer Center, 2016 I am always got excellent service are. More

by BELLA_42
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes
June 20, 2023

They are always courteous and very helpfu in explaining what was done and what is needed.l More

by Lindakeck13
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 19, 2023

I appreciate the communication that the service center provided before, during, and after the service. I also appreciate the car wash! More

by rmwells94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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