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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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June 19, 2023

On point and very professional! I was in and out much quicker than I thought. All repairs were handled properly. Highly recommend! More

by 1NISSANFIXR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Stas, Jenna Mayes
June 16, 2023

The staff is super helpful and friendly. Service has been completed in time stated. Never had an issue. More

by LUV2BCAMPIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think they guys name was Preston.
June 15, 2023

Everytime oil changes rake 2+ hours. It's insane and unnecessary. It's not that hard to change oil. Yet your forced to wait because of warrenty More

by Tlove1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Very fast and efficient. Staff was very friendly. Will reccomend to my friends. Word word More

by WRIGHTAJ97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2023

5 Friendly service. Service report explained well. Service advisor walked me to my vehicle. Amenities were nice and car was ready on time. More

by mccl5471
Recommend Dealer
Yes
Employees Worked With
Hi
June 09, 2023

The best Service Center , they take care of all your needs, explain everything they will do to make sure your vehicle is in tip top shape and safe. Especially like the friendly and knowledgeable servic More

by Brian M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

I have normally had great experiences however the 2 last times has been the worst. I had to take my car to my body repair man. More

by Feliciacogar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly Williamson
1.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

I have used your dealership since 2019 and have never had a problem thank you More

by codum8588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WAMPLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, NICK JOHNSON
June 08, 2023

Service was alot better this time. Was taken in quick.Very satisfied with service people. More

by RICHRUS78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes
June 07, 2023

They are very pleasant honest people to deal with. They make you feel just like family. More

by VKLIMEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Court
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