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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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June 07, 2023

Great place to shop. Fantastic Customer Service and a Great Service Department. Always very knowledgeable and courteous! More

by SCSD129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Jenna Mayes
June 07, 2023

Staff if always friendly and helpful. Very nice snack and drink bar provided for customers. More

by GARDNERSUSAN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
4.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
4.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, NICK JOHNSON
June 07, 2023

They pay close attention to details, very professional and courteous staff. They meet all of our car care needs. More

by JAYERS6
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK JOHNSON
June 07, 2023

Very clean and very nice people especially the morning crew the guy that checks me in is very polite. More

by SAMMOORE686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, NICK JOHNSON
June 07, 2023

Rusty Wallace kia always makes an effort to satisfy the needs of their customers they go above and beyond as best they can to keep their loyal and new customers happy. More

by sogladtobehappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Fay
June 07, 2023

Was very easy and quicker fairly comfortable waiting area and snacks were a big plus More

by taxman2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj my sales person , Jenna Mayes
June 07, 2023

All personnel were very helpful, kind and listened to my problem with my car and didn’t make me feel like a “dummy” because I didn’t know anything. More

by RHYNEPENNY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK JOHNSON
June 03, 2023

ALWAYS above expectations! I feel actually valued... Service is unparalleled. I have 4 Kias & owned many! More

by Tiawellsc21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WAMPLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NICK JOHNSON
May 31, 2023

Staff in the service dept has been friendly and honest. I do not like a survey that requires minimum word counts like this one. I said all i needed in the first 10 words used. So to be annoying: blah blah More

by nolenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

Always great service. Was provided a loaner car while I waited. It was much appreciated. More

by cathyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WAMPLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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