Rusty Wallace Kia Alcoa - Service Center

The service center wasn't too good on May 18, 2023 my car leaked oil and had to take it back out there on May 22 so they could fix it. Messy tech spilled oil and didn't clean it up thank goodness that was al leaked oil and had to take it back out there on May 22 so they could fix it. Messy tech spilled oil and didn't clean it up thank goodness that was all it was. But it was still a pain to have to keep an eye on it and clean up the garage floor where it had leaked. More

We were met by a very friendly young man who quickly got our information, showed us the waiting area and got our Sorento into the garage to have the recalls taken care of. I am so relieved to have this sec our information, showed us the waiting area and got our Sorento into the garage to have the recalls taken care of. I am so relieved to have this security issue fixed! The waiting area is very comfortable and clean with all kinds of snacks and drinks available. I highly recommend this dealership. More

They are always so helpful and friendly. And the service waiting area is very nice And the service waiting area is very nice More

The first contact for the service department could be more polite and helpful. Thank you. more polite and helpful. Thank you. More

Took me on time. Debbie was very professional and friendly. She explained everything in detail Debbie was very professional and friendly. She explained everything in detail More

Nick was attentive, knowledgeable and has a great sense of humor. Most car service appointments are regrettable; not with Nick!! Linda Berghorn of humor. Most car service appointments are regrettable; not with Nick!! Linda Berghorn More

They were so nice you can’t beat them they completely understand everything that you say to them they’re so good they need a raise a raise thank God for people like you understand everything that you say to them they’re so good they need a raise a raise thank God for people like you More

The service department was great. I was in and out on a Saturday morning in no time. I was in and out on a Saturday morning in no time. More

Service was not good on 5-18-2023 car leaked oil and had to take car back on 5-22 to find out why it was leaking messy technician didn't clean up. Not happy having to make another trip to the dealership. to take car back on 5-22 to find out why it was leaking messy technician didn't clean up. Not happy having to make another trip to the dealership. More

Easy location, friendly service department, have a nice waiting area with beverages and snacks, you can also charge your phone while watching tv. Shout out to Nick Mancuso excellent service advisor kept m waiting area with beverages and snacks, you can also charge your phone while watching tv. Shout out to Nick Mancuso excellent service advisor kept me updated on my vehicle and returned my quicker than originally planned! Thank you ! More