Rusty Wallace Kia Alcoa - Service Center

The staff are always pleasant and helpful, and try to be as understandable when they explain things. as understandable when they explain things. More

All experiences until the last were great. The man helping me the last time was very rude and mentioned how busy he was when I ask a question. The prices have almost doubled and the wait time The man helping me the last time was very rude and mentioned how busy he was when I ask a question. The prices have almost doubled and the wait time has grown longer. It took almost two hours to get my oil changed. I was told my car would be washed and it was not. I’ve always used Kia for maintenance but I think the last time was my last. More

Nick Johnson was pleasant, personable, and professional. He keep me informed about all work needed so I could make the right decisions. Nick has a great personality and excellent people skills. Thank you Ni He keep me informed about all work needed so I could make the right decisions. Nick has a great personality and excellent people skills. Thank you Nick Johnson! More

Walked in today and as always staff was very professional and explained everything they were doing today and explained everything they were doing today More

Service is fast and easy, unlike the stupid reviews you keep asking me to do. The staff are all courteous and knowledgeable. But I’m really tired of having to go through the rigamarole of telling you this keep asking me to do. The staff are all courteous and knowledgeable. But I’m really tired of having to go through the rigamarole of telling you this every xxxx time. More

You charge to much money you charge to much money $$$ you charge to much money 💰 charge to much money 💰 More

Everyone was super nice to me and my family. i wasn't pressured like most places i wasn't pressured like most places More

Nick is personable, helpful, timely and attentive to detail. He noticed a check engine light on, and he had it checked before I left the dealership. detail. He noticed a check engine light on, and he had it checked before I left the dealership. More

Friendly, professional, and fast. The staff was excellent and the waiting area was the best I have experienced at any dealer The staff was excellent and the waiting area was the best I have experienced at any dealer More

They were very quick with the service. They told me 2 hours and were done well before that time. Nick in the service department printed out pages for my 2 kids to color of their favorite c They told me 2 hours and were done well before that time. Nick in the service department printed out pages for my 2 kids to color of their favorite character. More