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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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April 05, 2023

We always receive prompt, friendly, and professional service at Kia. The waiting area is pleasant and we appreciate the great selection of snacks. More

by ACSLESLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DEBBIE FAY
April 05, 2023

Always on time , work done right. .great Snacks!! Service Reps always helpful and very professional More

by mjcaba1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NICK JOHNSON
April 04, 2023

They are always polite and helpful whenever I bring my car in. They always explain all their findings and let me know what they recommend without feeling like they are forcing unnecessary services on me. More

by meg.shea3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
April 04, 2023

The crew at this dealership went above what they needed to do for us . The car was in and out so quick I didn’t think you could replace an engine that fast . Thank you to your crew More

by K.A.BERGMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WAMPLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, NICK JOHNSON, DEBBIE FAY
April 03, 2023

Nick Mancuso was great to work with. He went over and above getting us a discounted rate on the non warranty work we needed to have done. More

by bubbalars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2023

Good customer service, great service department. I've always been pleased, quick and professional. Awesome More

by Dogmeat8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
April 01, 2023

Nick Mancuso was very thoughtful and attentive and took care of us in a very pleasant, professional way. Love his attitude! Great job! More

by Roma Tinker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

My spouse made this visit with the Sportage she drives, and she commented on how friendly and attentive the persons she felt with at the sign in and the reception of the vehicle . She said she received al More

by ISUZU_man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

Every employee we encountered were friendly, polite and professional. The time was about what we expected and it helped to be uodated. More

by gkchacha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, NICK JOHNSON, DEBBIE FAY
March 31, 2023

Friendly staff, very fast, super helpful, very accommodating, definitely 10/10. Will be returning again! More

by Branson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, NICK JOHNSON, DEBBIE FAY
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