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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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March 24, 2023

Service is good and people are friendly. Car runs good. It just took a while to get it back. More

by 123larryj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Hatula
March 24, 2023

Staff are all friendly and professional all staff that I met were very helpful and very friendly my service was fast and efficient. On a secondary note the waiting area was the best I've been at at a More

by bob49008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, DEBBIE FAY
March 24, 2023

I am always pleased with my Kia service center. This time I was a bit disappointed because my car sat outside for a very long time and the woman that checked me in wasn't around. She may have been More

by sogladtobehappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2023

It was quicker than expected, and friendly service. It was a clean waiting room and they had free refreshments. More

by jalane42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DEBBIE FAY
March 22, 2023

Got my car in and out fast . Nick is very knowledgeable And I got a free wash More

by Brad stos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2023

Debbie in service does an awesome job! She's always professional and courteous. Thank you. More

by Shelby 2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DEBBIE FAY
March 19, 2023

Everyone is very courteous and make sure you are comfortable while your vehicle is being serviced More

by BOBBI1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NICK JOHNSON
March 18, 2023

Staff is great. Get free snacks and drinks in the customer lounge. They kept me informed of the progress. More

by DANBOLINGER..
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2023

They scheduled my appointment quickly, serviced my vehicle quickly and exceeded all of expectations. This my second Kia product and as soon as prices stabilize, I'll get my third and my wife will trad More

by DAN.GEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept, don't remember gentleman's name
March 16, 2023

The team at rusty wallace kia were friendly and efficient. I appreciated their thorough guidance throughout the service experience. Great snacks in the waiting room too!! More

by malayna1johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK JOHNSON
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