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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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March 06, 2023

Very professional the lady that took care of us was very helpful she know her stuff More

by charlenecoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DEBBIE FAY
March 06, 2023

Our car was ready when they promised. We liked the waiting area it had snacks and drinks . More

by rebeccastoots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, NICK JOHNSON, DEBBIE FAY
March 06, 2023

I always have excellent service at rusty wallace Kia. They take very good care of their waiting customers More

by SMILE77777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, NICK JOHNSON, DEBBIE FAY
March 04, 2023

My service experience with this dealership was outstanding and I look forward to my next visit. More

by djbrown083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WAMPLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Hatula
March 04, 2023

The Service Center was amazing. The dealership as a whole not so much. Stars given based on dealership as a whole wish it could be higher… More

by Heather.lowe18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cook
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kitts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Court Courtney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also worked with Ron Graves, Brandon Chaffins, Jenna Mayes, NICK JOHNSON, DEBBIE FAY
March 03, 2023

Got me right in and explain everything about my car and what they did had clean waiting area had drinks and snacks if we want anything the staff was friendly More

by WILMASI1002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NICK JOHNSON, DEBBIE FAY
March 03, 2023

Great people to deal with. They made sure my car was safe to drive. Was also provided a rental car while mine was being fixed. More

by JOYCE60BEACHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NICK JOHNSON
March 03, 2023

Not sure why I’m getting this other than my wife called the other day to get tires. She got passed around from phone to phone then left on hold until she was hung up on. More

by clboyd1984
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who she talked to.
March 03, 2023

Thank you for taking care of me and providing the required services to my vehicle. More

by NINFA DIAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DEBBIE FAY
March 03, 2023

Nick Mancuso has helped me on 2 separate occasions and he is the nicest person. He kept me informed, checked me out and walked me to my car. More

by NANAB54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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