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Rusty Wallis Honda

Dallas, TX

4.7
4,815 Reviews
Rusty Wallis Honda is your trusted local Honda dealer in Dallas, TX. With years of experience, our dealership offers the latest new and used cars, SUVs, trucks, and vans, so no matter which vehicle you choose, you’ll drive away happy. Whether you’re coming from Garland, Mesquite, or right here in Dallas, you’ll love our flexible finance plans, genuine OEM parts, and state-of-the-art service center included in our full-service Honda dealership. Ready to get started? Come by our dealership, or give us a call today!
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,815 reviews

August 15, 2025

My Passport has a gasket attached to the driver's side door post. It is not possible for my 6'3" frame to get in and out of this car without pulling the gasket away from its fasteners. I pointed this ou More

by COOPER.ROGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Murphy
Aug 17, 2025 -

Rusty Wallis Honda responded

Cooper.roger, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to address your concerns. Please reach out to us directly at (214) 348-7500 when you have a chance. Thank you, and we look forward to hearing from you.

July 24, 2025

I bought my second CRV and the new one is not as well made as the older one. I am disappointed. I have reported twice that I cannot hear my turn signal (blinker). I am told there is no problem. Electroni More

by acbaker75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luciano Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Rusty Wallis Honda responded

Acbaker75, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (214) 348-7500.

July 15, 2025

They respect the quality assurance of their products and services... all satisfied with the last services of Mr Jason Murphy. More

by dbotoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Murphy
Jul 18, 2025 -

Rusty Wallis Honda responded

Dbotoro, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 10, 2025

I’ve bought 3 vehicles from this dealership and I’ve always been treated exceptionally. More

by monkeypaws05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luciano Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Rusty Wallis Honda responded

Monkeypaws05, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 19, 2025

I appreciate the prompt attention, service and turn around time provided by Rusty Wallis’s service team. I appreciate the service Ron provided us during our time of repairs. More

by KRISTY-HARRINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron in Service
Jun 22, 2025 -

Rusty Wallis Honda responded

Hi Kristy-harrington, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! Thank you again for the great review!

June 18, 2025

promised parts date delivery was wrong. Made 2 extra trips to dealer. Van late by nearly an hour for reserved pick up. More

by DANLCCTX
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Rusty Wallis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Rusty Wallis Honda responded

Hi Danlcctx thank you for taking the time to leave us your honest feedback. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Rusty Wallis Honda

June 17, 2025

Rusty Wallis is the way to go! Went in just to look and walked out with a brand new car with the help of LUCIANO who is a great salesman. He really took the time and considered sta More

by JuanRobles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luciano Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Rusty Wallis Honda responded

Juanrobles, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 09, 2025

15 words to describe my experience is a lot to ask, would rather check boxes or select from a list. i am very happy with my dealership More

by jltrdh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Rusty Wallis Honda responded

Hi Jltrdh, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

June 08, 2025

This was my second purchase at Rusty Wallis. Luciano was amazing and went out of his way to make things work for me. I highly recommend Rusty Wallis Honda and Luciano! More

by Nicole E.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luciano Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Rusty Wallis Honda responded

Nicole E., your satisfaction is our top priority. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rusty Wallis Honda! Thank you again for the great review!

June 08, 2025

The service advisor was very attentive and I appreciate you taking the time to talk about upcoming services that my Civic would need. More

by TBMYERS90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Express Service Team
Jun 11, 2025 -

Rusty Wallis Honda responded

Hi Tbmyers90, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

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