Rusty Wallis Honda

In the nine years we have lived in the Dallas, TX area, my wife and I have purchased 5 vehicles from Rusty Wallis Honda, 2 Civics, 2 Ridgelines, and a Chevrolet Avalanche (last purchase March 26, 2013). my wife and I have purchased 5 vehicles from Rusty Wallis Honda, 2 Civics, 2 Ridgelines, and a Chevrolet Avalanche (last purchase March 26, 2013). This dealership is by far the best one I have ever dealt with. They are honest and very straight froward. Many people say buying a car is a very unpleasant experience. Well, these people have never been to Rusty Wallis Honda. They never high pressure you, they truly work to get you the best deal possible, and are always friendly and accommodating. We we lucky enough to work with Dan Ashton on our last two purchases. All the folks at Rusty Wallis are very good, but Dan is FANTASTIC. He makes you feel as if he is working for you, not the dealership. Dan is very laid back, easy going, and friendly. If I did not live in the Dallas area, I would drive drive from another state to work with Dan next time we buy a vehicle. More

John promised me a deal by email, then actually kept exactly what he promised. No surprise add-ins or bait and switch. Treated us with respect. exactly what he promised. No surprise add-ins or bait and switch. Treated us with respect. More

Let me start off by saying I love doing business at Rusty Wallis. Just bought my fourth car there. I was never pressured to buy. Which was a big plus. I have to thank John Hargis for everything. He`s always Wallis. Just bought my fourth car there. I was never pressured to buy. Which was a big plus. I have to thank John Hargis for everything. He`s always been honest with me and all he wanted is for me to be happy with the car. Very simple but it works for me. Even when I bought my first car from him. I bought a 2013 Honda Accord, which I love. The car sells itself but the difference is how you get treated at Rusty Wallis. I also have to thank Chris Conroy and Adam Hamghalam. They also treated me very well. Made the financial part very easy and what options would be best for me. I hope Rusty Wallis realizes what great employees he has working for him. I will definitely go back to buy my fifth car. Thanks again. More

My wife and I found ourselves in need of a new vehicle, especially with a baby soon on the way. We had never bought or leased a car from a dealership before and we had a pretty low budget. As soon as we ar especially with a baby soon on the way. We had never bought or leased a car from a dealership before and we had a pretty low budget. As soon as we arrived we were greeted and shown around in a pressure free environment (which was very important to us). We then met Boris who was to be our guide of our car shopping quest. He was the most kind hearted and caring person, he was helpful, informative, and you could really tell he cared for us and our growing family. To make a long story short we worked very close with Boris and Chris Conroy to get the car really wanted and needed into our low budget. I appreciate them more than they know and I would recommend them to anyone, they are really good people and I say that will total sincerity. Thanks guys for a happy ending to our first car shopping experience. More

Having purchased or leased 7 Hondas in the past, I was ready once again to turn in my leased 2010 CR-V. This time, I was buying and wanted to be sure I got the best price possible. I requested online quot ready once again to turn in my leased 2010 CR-V. This time, I was buying and wanted to be sure I got the best price possible. I requested online quotations through Kelley Blue Book and chose 3 local dealers. Internet Salesman, Tommy Norman (Rusty Wallis Honda) was the most prompt and quoted me a drive away price; over the phone and in writing. Two other dealers called with quotes that were higher. Having bought all but one of my Hondas from Jim Alee & Rusty Wallis, I was delighted that they came in with the best price. I decided to take the car for a test drive and viola! I am the proud owner of a new CR-V. Tommy was great; he explained every detail of the transaction and every bell & whistle on the car. He turned me over to Sayed Abidi for the financial portion of the sale and he too was delightful to work with. I highly recommend Rusty Wallis Honda for all your Honda needs. More

I purchased an 04 Civic in October 2012; it took HOURS of negotiating the price from 10k to 8700, which was still over bluebook used car price. (I got them down to 9400, and couldn't get them any lower, unti negotiating the price from 10k to 8700, which was still over bluebook used car price. (I got them down to 9400, and couldn't get them any lower, until I told them I was leaving... then suddenly, they could drop the price more). The car was missing the cover to window washer fluid (which they would replace), needed a new key fob (which they would replace), the trunk liner was warped (wouldn't replace) because the trunk seals were damaged (would replace). I drove the car home to discover that both driver and passenger side locks kept sticking with the key (I was still waiting for the key fob), and wouldn't lock or unlock without 15 minutes of struggling. Then the truck latch stopped working. I called them, ended up taking the car in twice to fix everything (I live in Fort Worth -so its a bit of a drive). But everything was finally fixed. When I picked up the car, I was in a hurry, because I had to go to the airport. When I got into my car, I realized that the seatbelt had been unbolted, and had not been rebolted! After they fixed this, I left. I took my car to my mechanic on 12/14 for an oil change, to replace one of my headlight bulbs, and to replace the brake pads. (I've had the car 3 months - shouldn't they have done this before selling to me?) My mechanic called me out to show me that I had oil leaking from my cam shaft. He said that it had been leaking for 'quite some time'. . .I mentioned that the car was purchased in October, and he said it's been leaking 'definitely longer than that.' So, basically my car, which I paid too much $ for, did not have any of the basic work that should have been done before re-selling a car (brakes, making sure locks and trunk worked, cam shaft leaking). They didn't disclose ANY of the problems with the car to me. For the life of me, I can't figure how buying from Rusty Wallis Honda was any better than buying from any of the MANY used car places with cheaper cars 5 minutes away. (The day I bought this car, I was quoted at another dealership on a 05 Honda Civic in better physical condition for less than I paid for this car - I went with Rusty Wallis because I trusted Rusty Wallis' reputation). I have good to excellent credit. I gave them a 3000 down payment. I kinda feel like they saw a woman, buying a car alone, and took advantage of me. I'd like to give Rusty Wallis a chance to change my perception of my experience. For a small amount more, I probably would have been better off buying a brand new car, rather than dealing with all of the problems of this used car, which wasn't serviced correctly before sale, was overpriced, and with issues that weren't disclosed to me at time of sale (brakes, problems with locks and trunk and leaking cam shaft.), and having to drive back and forth to Dallas from Fort Worth to resolve these issues. Update: So, March 17th, I was on my way to dinner, and my brakes failed on the highway! I managed to get the car off the road and parked. Every time I barely touched the gas, the car would surge forward. When I pumped the brakes, sometimes there would be pressure, and brakes would work, sometimes no pressure, and the brake pedal would go all the way down to the floorboard. Furious!!!!! I could have died! So, I had my car towed in - my ex-tended warranty required me to have it towed to Rusty Wallis. They say that they can't find anything wrong and couldn't replicate the issue. I ended up getting into an argument over the phone with Mike Anderson, where he ended up talking over me and basically telling me that it was a 'used car' and 'used cars have problems', and that the price I paid for this POS was not his problem. Today, i finally get a call back, and they're offering 5000k trade in... (I owe 8500) which would leave me in the hole. More

It was my first time to buy a new car. I had no experience to bargain with dealers and didn't want to spend too much time on this. I checked on line to find a best rated Honda dealer and I got Rust experience to bargain with dealers and didn't want to spend too much time on this. I checked on line to find a best rated Honda dealer and I got Rusty Wallis. I was not very happy the first visit. They asked me to promise to buy one by telling me I would get a good price but not real price. Stewart kept calling me after I left and asked me to visit him again. He helped me to make the decision to buy a good car at affordable price but not a cheap price for a not so good car. He is really helpful. I would recommend him and Rusty Wallis to my friend. Rusty Wallis does not ask a ridiculous price and the salesperson are so willing to help. More

I can't speak highly enough about the staff at Rusty Wallis Honda. No high-pressure sales, no hype or hustle, just helpful professionals who are there to assist the customer. As someone who has bought c Wallis Honda. No high-pressure sales, no hype or hustle, just helpful professionals who are there to assist the customer. As someone who has bought cars over many years I can honestly say that this dealership is one of the few who makes it painless and is truly customer-centered! My wife and I are repeat customers at Rusty Wallis Honda and we intend to continue to deal with them for all our future purchases. More

We were going to pick up our Honda Odyssey from the service department (recall service). My wife wanted to look at the Civics because she had seen one on the internet. We stopped and Jimmey helped us service department (recall service). My wife wanted to look at the Civics because she had seen one on the internet. We stopped and Jimmey helped us look at a couple of them. I really wasn't sure about it. Jimmey spent time with us and helped us move things along. We chose one and purchased it. Jimmey even drove the vehicle to our house since we were now 3 vehicles with only 2 drivers. The only issue I have has nothing to do with the people there. It is the system - banks - loan situation. I hear all the commercials about $259 down and $259 a month and we don't ever get that deal. Credit not great. BUT, to me, that should mean we get lower payments. Instead we pay way more/month over a longer period for a pre-owned car. :( More

We were there for a few hours, but they have excellent service and stuck with us all the way down to an amazing deal. We have bought two used Hondas from them and couldn't be happier service and stuck with us all the way down to an amazing deal. We have bought two used Hondas from them and couldn't be happier More