Rusty Wallis Honda

I bought a used 2008 Honda Accord on 09/26/11. Upon test driving the vehicle the battery was dead and Alejandro assured us that if the battery failed after purchase it would be taken care of. I explained th driving the vehicle the battery was dead and Alejandro assured us that if the battery failed after purchase it would be taken care of. I explained that I am currently a student six hours away from the Dallas area and I was assured that if I took the car to any certified mechanic it would not be a problem. On 11/04/11 the battery failed again and required a new one. Upon calling Alejandro and his manager Mike, I was informed that since it was 30 days past the purchase all they could do was send me 2 free oil changes; which I will have to drive 6 hours back into town to use. It is a very unpleasant situation since the battery was faulty upon purchase and a request had been filed for it to be changed at that time. In the end I paid $80 for a new battery and get 2 oil changes that will end up costing me more due to the fact that I will have to drive six hours into town to redeem them. More

After getting screwed over by VANDERGRIFF HONDA, I was not going to even try and deal with anybody concerning a Honda. Then I heard about Rusty and decided I'd give them another chance. I am Very Pleased not going to even try and deal with anybody concerning a Honda. Then I heard about Rusty and decided I'd give them another chance. I am Very Pleased with the Professional Work ethics, and all I have to say is that they now have a regular customer from this day forth.....a word of Warning never EVER EVER EVER EVER have any dealing with Vandergriff they will ruin you in the end...Thank You Lee Arter for your help. More

My whole experiance at Rusty wallis was exceptional. From the time that i arrived at the dealer to the time i i drove out with a 2012 honda civic si.. Muhamed abnam was great. He was helpful, knowledgeable, the time that i arrived at the dealer to the time i i drove out with a 2012 honda civic si.. Muhamed abnam was great. He was helpful, knowledgeable, friendly and patience. Did not pushed to to anything. Also , Adam at the finance department was great, very helpful and friendly.. I will definatly come back... More

I came in to the dealership looking for a civic. Rudy help me find one that was better then what I was expecting to get. He answer all my questions and gave me a lot of info about the car I was buying. R help me find one that was better then what I was expecting to get. He answer all my questions and gave me a lot of info about the car I was buying. Rudy wouldn't give up and work with me to get the best deal for my car. Great to work with! More

Zaffar really went to bat for me and my wife. We were upside down on a vehicle and needed to get into a lease to get rid of our negative equity, but we needed to do it without raising our monthly payment upside down on a vehicle and needed to get into a lease to get rid of our negative equity, but we needed to do it without raising our monthly payment or goin beyond a 36 month term. Needless to say we were not in a good position but Zaffar really worked on it for us. They came back with the numbers we needed which is not only a credit to Zaffar but also to the dealership as a whole. Overall one of the best car experiences I have had at a dealer. More

Tommy was a pleasure to work with. He helped us find exactly what we wanted and he helped move along the buying process. We would absolutely recommend him to our friends who are looking for a new car! exactly what we wanted and he helped move along the buying process. We would absolutely recommend him to our friends who are looking for a new car! More

It was a pleasure buying my new car from Paul Sisk. I am a busy professional and time is very important to me. Paul gave me an out-the-door price quote over the phone and that's it - all I had to do was go a busy professional and time is very important to me. Paul gave me an out-the-door price quote over the phone and that's it - all I had to do was go over, sign the papers, and drive home my car. He had the best price among all the dealers I contacted and the price did not mysteriously change once I stepped into the dealership unlike some other dealers. He also took time to answer all the questions I had regarding the car. Highly Recommended. More

I renewed my lease agreement 2 months before the end of my contract, thanks to the efforts of Elbony Beasley. During what seemed like a routine call, she exhibited professionalism, enthusiasm, concern and my contract, thanks to the efforts of Elbony Beasley. During what seemed like a routine call, she exhibited professionalism, enthusiasm, concern and determination to make me a satisfied customer. I will admit that I gave her and the accountant who assisted in this process a hard time in making this happen, but in the end, not only was I satisfied, I was truely IMPRESSED with Elbony's level of knowledge not only about the vehicle, but the best way to care for the vehicle, and also the lease contract process. Never did her professionalism change throughout the entire process. As far as the dealership is concerned, I have been doing business with them for about 5 years and not once have I left the dealership without a smile. The staff consistently does everything they can to address whatever concerns I have. Even when I try to haggle for a discount; if I lose one way, I win in another. They have a knack for pleasing their customers. I consider myself a person that's hard to please, but they please me very easily. I plan to have a long-term relationship with this dealer. More

I contacted Rusty Wallis because we have had a life altering event with our son that required a minivan to accommodate his wheelchair. John immediatley called the next day to se what he could do to he altering event with our son that required a minivan to accommodate his wheelchair. John immediatley called the next day to se what he could do to help us. Our family hadn't had our other vehicle very long so John walked with me step by step to meet our needs and not be so completely out of pocket. John and all staff were very thorough and the entire process from walking in to driving off took 3 hours. Super impressed and have now found a dealership that we will be with a very long time! More

This is the second car I've purchased at this dealership. The first one was new and the second one was this used car. We really wanted a Honda and we wanted a fair trade for the Honda we had. We wanted to tr The first one was new and the second one was this used car. We really wanted a Honda and we wanted a fair trade for the Honda we had. We wanted to trade our manual for an automatic, stick with a Honda, and do it in a single day without running all over town. That happened here. They quickly appraised the car, promptly showed us 3 or 4 after talking to us at length about what we wanted, and we purchased a Honda Accord. The financing process was the fastest I've ever encountered, the coffee in the waiting room was good, and they even changed the channel from ESPN to Channel 5 so that I could watch the evening news while we waited for the car to be detailed. It was a great experience, and I felt well taken care of. I think I got a great deal too, and I'm very happy with the car. Bernard even told me to come in anytime I wanted - which I just might do! More