Rusty Wallis Honda

A wonderful car-buying experience. I called Anthony and let him know what I was looking for. When I arrived at the lot 30 minutes later, he had the exact car I wanted pulled up and ready to test drive. N let him know what I was looking for. When I arrived at the lot 30 minutes later, he had the exact car I wanted pulled up and ready to test drive. No pressure sales, great sales price and very professional. Dealing with Brad while securing the loan was also a quick and stress-free experience. Brad answered all my questions, gave me several loan choices to pick from that best suited my needs. This is the second car I have purchased with Rusty Wallis and have been using Marcus Bond for all the car repairs since 2003. A wonderful, friendly place that I would highly recommend. More

All of the people who worked with me were very nice and helpful. I had been to another honda dealership in the dallas area and felt like my needs were not met there at all. My mother suggested that i go to helpful. I had been to another honda dealership in the dallas area and felt like my needs were not met there at all. My mother suggested that i go to rusty wallis (where she had leased her volkswagen 2 years ago) and we were both quite satisfied with our service. Thank you. More

The staff at Rusty Wallis provides excellent customer service. They are always very courteous and very knowledgeable. The staff pays diligent attention to all facets of the services being provided. I hig service. They are always very courteous and very knowledgeable. The staff pays diligent attention to all facets of the services being provided. I highly recommend Rusty Wallis Honda service department. More

I recently purchased a 2009 Honda Accord from Rusty Wallace Honda. After visiting a competing Honda dealership in the DFW metroplex, I was assured I would not find a lower price on Hondas. This cou Wallace Honda. After visiting a competing Honda dealership in the DFW metroplex, I was assured I would not find a lower price on Hondas. This couldn't be further from the truth. When I contacted Rusty Wallace, I was immediately quoted a superior price on a higher-end model of Accord. When I arrived at the dealership, I expected to be disappointed by a switch in price, vehicle options or financing, but none of that happened. I received the price initially quoted, on the car we discussed, at a great financing rate. My salesman, Brian Jackson, was knowledgeable and courteous. The financing contact was straightforward and never pushy. My experience with Rusty Wallace Honda rates an A+. If you're looking for a new Honda in or around Dallas, do not buy without visiting Rusty Wallace. More

I received great and quality service on March 28,2009. I was also informed my Battery and Windsheild wipers needed replacement upon my visit to have my Oil Change. I really appreaciate Marcus Bond taking th was also informed my Battery and Windsheild wipers needed replacement upon my visit to have my Oil Change. I really appreaciate Marcus Bond taking the time out to call me and asking me if I would like to have my Battery and Windsheild wipers replaced while my car was there getting a Oil Change. This showed me not only did the Service center changed my Oil, they also checked out other parts on my car while it was in their care. More

I took my Honda Accord in for service on Friday morning (March 13th) and picked it up Friday around 5:00 PM. I needed a tune up (new spark plugs) but was also appraised that the sway bar might be worth re (March 13th) and picked it up Friday around 5:00 PM. I needed a tune up (new spark plugs) but was also appraised that the sway bar might be worth replacing (I have over 100,000 miles on my car). I requested the sway bar be replaced and when I picked up my car, it ran like it was new again. And it was running very well before I took it in!!! The service tech did a thorough job of inspecting my car and the service rep described in detail what he throught might need to be replaced without pressuring me to do anything. The decision was mine but I'm glad it was presented to me. I've owned this car for 8+ years and expect to have it at least two more. With the continued assistance of Rusty Wallis' service dept., that is a solid option. Duncan T. MacKenzie III More

The service team went above and beyond to solve a very The service team went above and beyond to solve a very technical problem with minimal inconvenience to my family. I have serviced my van there exc The service team went above and beyond to solve a very technical problem with minimal inconvenience to my family. I have serviced my van there exclusively and will continue to do so. My only regret is that the color van my wife wanted was not in stock at Rusty Wallis at the time we were ready to buy. We had to purchase it at another dealer and the experience was much less than satisfactory. If the sales staff is anything like the service staff, you can't go wrong here. More

we are always pleased with the service we receive from Rusty Wallis Honda. We have bought cars from them in the past and trust the srevice dept. to give us honest service. We are planning to buy a new v Rusty Wallis Honda. We have bought cars from them in the past and trust the srevice dept. to give us honest service. We are planning to buy a new vehicle from them in July 2009. Teresa and Rick Leakey. More

I purchased my Honda Civic Hybrid 6 1/2 years ago from Rusty Wallis. I remain a faithful customer because of the service dept. I've written letters to Rusty Wallis on my own initiative a couple of times Rusty Wallis. I remain a faithful customer because of the service dept. I've written letters to Rusty Wallis on my own initiative a couple of times to acknowledge this. The service dept delivers excellent service consistently. The only concern I have is that there is too much turn over in service reps; I fault top tier management for this (it is their job to cultivate leadership, not squash it, right?) It does make me wonder if the company treats their employees like they want their employees to treat customers. I recommend Rusty Wallis examine this aspect; it would raise the level of excellence even higher. The two names I cited above are the service manager and a top notch mechanic that have been at Rusty Wallis for years. The service rep I dealt with was great, but I no longer attempt to remember the names of service reps because experience tells me they won't be around next time I come in. I return, to wrap this up, because of the two people who continue to be there and consistently deliver extraordinary service. It would behoove Rusty Wallis, however, to grow the service team even more. If either Dean or Tony leave, I would leave as well. More

THE PEOPLE I DEALT WITH WERE FRIENDLY AND COURTEOUS AND I WAS IN AN OUT IN A MINIMUM OF TIME. THE WAITING ROOM AREA WAS CLEAN AND PLEASANT. GOING TO A DEALERSHIP TO GET MY CAR SEVICED IS NOT ONE OF MY FA I WAS IN AN OUT IN A MINIMUM OF TIME. THE WAITING ROOM AREA WAS CLEAN AND PLEASANT. GOING TO A DEALERSHIP TO GET MY CAR SEVICED IS NOT ONE OF MY FAVORITE THINGS TO DO, BUT THIS WAS ABOUT AS PLEASANT AS YOU CAN GET. More