Back

Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,197 Reviews

2,197 Reviews of Rusty Wallis Honda - Service Center

Sort by
September 02, 2022

My CRV got fixed but the communication along the way was really REALLY bad in Express and got better at the Main Service but my car sat quite a time with no repairs being done until I called several times. More

by cheri minks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Stevens
Sep 04, 2022 -

Rusty Wallis Honda responded

Thank you for choosing Rusty Wallis Honda. Your feedback and rating mean a lot to us. We will share your comments with the team in order to improve service and we hope to see you again!

August 31, 2022

For me didn’t take long I will be back employees where awesome the waiting room was very clean More

by GET.YOUR.GLO.ON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 02, 2022 -

Rusty Wallis Honda responded

Thanks for sharing your thoughts about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

August 31, 2022

Peter team in service was great. He was efficient, his communication was great, and he was very straightforward….great experience More

by Michaelbemery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tran
Aug 31, 2022 -

Rusty Wallis Honda responded

Thank you for your business and this review. We're happy to hear Peter was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 30, 2022

Service dept is great. Prices for parts are ok. Answering the phone is horrible. Thanks More

by CDRP139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Stevens
Aug 31, 2022 -

Rusty Wallis Honda responded

Thank you for your very honest review. We strive to make sure that all of our customers leave happy. We will share your comments with the team. Thank you for choosing Rusty Wallis Honda.

August 30, 2022

It wasn’t a pleasant experience since they brought my car out and forgot to do the tire rotation and had to wait another 40 minutes. More

by Sriveracarvajal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The employee is not listed it was on service dept
Sep 02, 2022 -

Rusty Wallis Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

August 30, 2022

Always great communication and let me know how long it will take. I’m always happy with the service. More

by DEC6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service lead
Aug 30, 2022 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rusty Wallis Honda. Please don't hesitate to reach out if you need anything else.

August 26, 2022

Received great Service. Thank you for identifying the issue and fixing it. I am a customer there for around last 3 years . More

by vmjkutty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Aug 26, 2022 -

Rusty Wallis Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

August 25, 2022

First time there for service. I used the express service for a oil change. They were quick and very friendly More

by beebarn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas J Warrt
Aug 26, 2022 -

Rusty Wallis Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 25, 2022

Perfect 👍 Good service and very fast, and happy with the results, im going to come back More

by vanessaval3020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny morales
Aug 26, 2022 -

Rusty Wallis Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rusty Wallis Honda, we look forward to having you as one of our valued customers for many more years to come!

August 24, 2022

We are always pleased with Rusty Wallis Service Center. The wait time is usually minimal, and the service advisors are always exceptional. Jamie did a great job making sure all my questions were answered More

by CRV2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie, Express Service Dept.
Aug 24, 2022 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

...
100
...