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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,234 Reviews
Call Service Center (214) 348-7500

2,234 Reviews of Rusty Wallis Honda - Service Center

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May 02, 2022

Friendly Service Advisors and Competent Service Technicians. These two factors help me keep bringing my Honda Pilot back time and time again. More

by gparker12218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cordarius Walker
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May 02, 2022 -

Rusty Wallis Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rusty Wallis Honda!

April 26, 2022

Greg Fine was very helpful in the service department! He took care of everything I needed! More

by carolrwolff
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Fine
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Apr 27, 2022 -

Rusty Wallis Honda responded

Thank you for choosing Rusty Wallis Honda, your feedback and rating mean a lot to us. We're glad Greg was able to help, and we hope to see you again!

April 26, 2022

Great customer service, fast and efficient! ! I took my vehicle for oil change and it was done pretty fast. More

by LIDIA74.MR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darryl Dotsy
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Apr 27, 2022 -

Rusty Wallis Honda responded

We appreciate your business and our team looks forward to serving you again soon!

April 26, 2022

Everything went great for my oil change and tire rotation and balance, they always treat me good. Ray Evans took excellent care of my car . More

by HOLROGE
Recommend Dealer
Yes
Employees Worked With
Victor Leyva
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Apr 27, 2022 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ray and our team, and we look forward to working with you again.

April 25, 2022

I appreciate the No hassle, quick, easy experience. The waiting area was a Clean environment. More

by Tau22rus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 26, 2022 -

Rusty Wallis Honda responded

Thanks for sharing your thoughts about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

April 20, 2022

They offer free drinks and snacks while you wait, and the representatives always make sure to go over my car repairs in detail and remind me what will need to be done on the next visit. More

by peacefulpaige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando
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Apr 21, 2022 -

Rusty Wallis Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rusty Wallis Honda.

April 19, 2022

Very good dealership, respectful employees and excellent customer service fast and professional work , reasonable prices , nice new and used cars love rusty wallis dealership More

by Alejandro Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Hernandez doesn’t work there anymore but she was very respectful and a very good worker , very kind and beautiful young lady, Eric Collier Sr
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Apr 19, 2022 -

Rusty Wallis Honda responded

Alejandro, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 19, 2022

They were great and friendly The did a great job I love going to Honda. More

by dr1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
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Apr 19, 2022 -

Rusty Wallis Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 18, 2022

Very professional and excellent service department who go me in and out in a timely manner. More

by Laurie.norris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Aguilar
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Apr 18, 2022 -

Laurie.norris responded

Thank you the quality service I received at this location!

April 18, 2022

Poor communication. OEM cat converter back ordered. Multiple messages left unanswered Finally manager called and offered after market. Why was t this done initially in More

by PEDIROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff
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Apr 26, 2022 -

Rusty Wallis Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention and providing your contact information. We would appreciate the opportunity to touch base with you and address your concerns and someone from our management team will be in touch shortly.

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