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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,194 Reviews

2,194 Reviews of Rusty Wallis Honda - Service Center

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November 23, 2021

They are always friendly, do a thorough job, and don’t try and talk you into services that you don’t actually need. We’ve been customers for years! More

by kays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Ruiz
Nov 23, 2021 -

Rusty Wallis Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 22, 2021

I ABSOLUTELY LOVE RUSTY WALLIS! THE SERVICE IS I ABSOLUTELY LOVE RUSTY WALLIS! THE SERVICE IS Impeccable. BEST EVER! GREAT TEAM! Wonderful experience! More

by ELLA.DOTSY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skyler Barroso
Nov 22, 2021 -

Rusty Wallis Honda responded

Thank you, Ella! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

November 22, 2021

Rusty Wallis Honda- Garland is always very friendly and helpful and knowledgeable. Seem to always service my car very well. I bought my Honda car there from Kenneth Boyd. He is now retired, but still More

by beverly.oas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Nov 22, 2021 -

Rusty Wallis Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rusty Wallis Honda, we look forward to having you as one of our valued customers for many more years to come!

November 22, 2021

I gave a three due the fact that my car on the inside was dirty. Especially my door handle and I feel they should not put all over the handle!!! More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed
November 21, 2021

Service could have been better , not sure why I was quoted for other things needing to be done on my vehicle when there shouldn’t have been More

by ANDRESNINO00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
Dec 05, 2021 -

Rusty Wallis Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 21, 2021

Outstanding service! Very welcoming atmosphere, I wish service could have been completed faster. Thank you! More

by Chaylon Handy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
Nov 21, 2021 -

Rusty Wallis Honda responded

Chaylon, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 21, 2021

Very nice people friendly never had a problem. Always great service when I do go More

by mckinney_bird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
Nov 22, 2021 -

Rusty Wallis Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 21, 2021

Rusty Wallis Honda is a great dealership for your vehicle to get serviced and detailed! More

by bsolano20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Nov 22, 2021 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 21, 2021

I had to visit several times because of check engine sign. Brian is very thoughtful in taking care and how to diagnose the situation. More

by Tahmina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 22, 2021 -

Rusty Wallis Honda responded

We are very happy to hear that Brian and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 20, 2021

Staff is very professional and polite, very attentive! I never have to wait long for my services to be done. More

by azale0216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo, Eric Collier Sr
Nov 21, 2021 -

Rusty Wallis Honda responded

Thank you for the kind words for our service department! Eric and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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