Rusty Wallis Honda - Service Center

Upsold an alignment without the suggestion of a tire rotation. When I asked about it I was told it wasn’t needed (Tires haven’t been rotated since purchasing the car) and the car is now at 30,000 miles. rotation. When I asked about it I was told it wasn’t needed (Tires haven’t been rotated since purchasing the car) and the car is now at 30,000 miles. Many car mechanics I’ve spoken with after said this practice is very deceitful. Alignment feels worse than before and will now have to spend additional costs to rotate my tires elsewhere More

great service as allways ,highly recommend them for all my needs and repairs in the future my needs and repairs in the future More

Very good service thanks Honda for your good customer service and very clean facility thanks service and very clean facility thanks More

The service department was high tech and swift and everyone was nice; it's hard to impress me.. everyone was nice; it's hard to impress me.. More

Very great service, Very detailed in explaining everything. Waiting area was really clean and full of snacks and drinks. Service was also faster than expected everything. Waiting area was really clean and full of snacks and drinks. Service was also faster than expected More

Good, but did not check tire pressure and inflate to spec as requested. Corrected issue after brought to their attention. as requested. Corrected issue after brought to their attention. More

Easy to get a appointment and decent time waiting for my car to come back out car to come back out More

Service was excellent explained what needed to be done next will make appointment to fix what’s needed next will make appointment to fix what’s needed More

Was far from impressed. On my invoice it stated “customer requested” when I did not request specific service. It was also suggested to me that I needed new tires ($900+) when I have a tire shop rec “customer requested” when I did not request specific service. It was also suggested to me that I needed new tires ($900+) when I have a tire shop receipt from another store dated the same day as new tires were suggested to me from this dealership. An absolute ripoff. My original problem was not solved and definitely not explained well. More