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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,192 Reviews

2,192 Reviews of Rusty Wallis Honda - Service Center

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November 06, 2021

Good, clean, and fast service, nice people working on the service deparment, clean facilities i More

by Edgar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Nov 06, 2021 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 06, 2021

Fernando and staff were very friendly and helpful during my last visit here! I appreciated their hospitality. More

by Ruthie_johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando
Nov 06, 2021 -

Rusty Wallis Honda responded

Thank you, Ruthie, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 06, 2021

Good service. Clean environment. Communicate what services are needed. 2 new tires necessary but costly for a fix income Senior. Got small Senior discount. Courtesy Coffee,water,snacks More

by cowboysruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Rusty Wallis Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

November 06, 2021

The dealership is clean and have refreshments while you wait. Alexis was great, she was courteous and kept me updated throughout the wait time. More

by pierceh4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis
Nov 06, 2021 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rusty Wallis Honda.

November 06, 2021

I went in for an oil change, and it was much quicker than usual. The staff were courteous as always, and the waiting area clean. They also automatically credited my bill with a coupon without me having to as More

by PHILIPANDSUZIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names
Nov 06, 2021 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rusty Wallis Honda.

November 05, 2021

James in service is outstanding. He was very thorough, followed up with me and was transparent! No chasing down your advisor and trying to get updates! He handled the whole process with tact and professio More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James in Service, Greg Fine
Nov 05, 2021 -

Rusty Wallis Honda responded

Ray, Thank you! James, Greg and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

November 05, 2021

Waited for 3 hours for oil change.No transportation Waited for 3 hours for oil change. No transportation provided. The time clock in my CRV not working. The technician not able to Correct it. The labo More

by JOSTOM50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cooper Elledge / James
Nov 19, 2021 -

Rusty Wallis Honda responded

Thank you! We appreciate your response. A representative will be in touch shortly.

Nov 19, 2021 -

JOSTOM50 responded

Okay Call me back On 2146009333 I need appointment to correct my time clock in Honda CRV It is still not working Please advise what should I do Thomas Joseph 825 Graystone Drive Garland, TX 75043

November 05, 2021

The fastest oil change I have ever had there! I will definitely be back for my next one. The lady who worked with me was very caring and helped me the whole way through. More

by carebear_29_55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service, Department
Nov 05, 2021 -

Rusty Wallis Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 05, 2021

Was met on arrival by Alexus and she went over the service I was requesting. She kept me notified during the service of the details. She had my truck (NART) washed and ready to go in a very resonabl More

by JMoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexus
Nov 05, 2021 -

Rusty Wallis Honda responded

Thank you for your business and this review. We're happy to hear Alexus and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 05, 2021

Great customer service friendly environment staff was great service advisor was awesome thanks everyone great job More

by romanjrlujan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
She is a service advisor
Nov 05, 2021 -

Rusty Wallis Honda responded

Roman, Thanks for sharing your thoughts about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

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