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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,192 Reviews

2,192 Reviews of Rusty Wallis Honda - Service Center

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November 05, 2021

Rusty Wallis has a service chart with the fee. We received valuable advice from the service personnel More

by GOWRYS99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Could not remember the name
Nov 05, 2021 -

Rusty Wallis Honda responded

Thank you for choosing Rusty Wallis Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 05, 2021

All the staff are very courteous. The staff are All the staff are very courteous. The staff are knowledgeable and the service is thorough. More

by SANDRAZEBROWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Nov 05, 2021 -

Rusty Wallis Honda responded

Thank you, Sandra, we appreciate your business and our team looks forward to serving you again soon!

November 05, 2021

Pleasant and helpful service writers along with quick and efficient service made my visit to Rusty Wallis absolutely fantastic. More

by erikcalderon21415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Dotsy, Greg Fine
Nov 05, 2021 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us, Erik. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 05, 2021

Great communication and worked hard to figure out the small issues I was experiencing with my vehicle. More

by ELIZABETH1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Nov 05, 2021 -

Rusty Wallis Honda responded

Thank you, Elizabeth, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rusty Wallis Honda!

November 05, 2021

Great place to have your car serviced.. great people to work with for auto repairs More

by culclasuret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Nov 05, 2021 -

Rusty Wallis Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 05, 2021

The staff here at Rusty Wallis is always courteous and helpful in determining exactly what I need to have done to keep my 2007 Honda in good running order. More

by Georgia King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Ruiz, Greg Fine
Nov 05, 2021 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 05, 2021

I’m a new customer. There should be a sign advising the customer that the service advisor is also the cashier. This survey allows you to choose service as the Dept you visited. On the next screen all other More

by RFULLER834
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
November 05, 2021

The service team was very helpful, provided great explanations to my questions, and made sure that I understood the timeframe when parts were needed to be ordered. They were able to complete the rep More

by AEDSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linton James
November 05, 2021

I have never really had and issue with the service department. They take very good care of my car and I am.more than pleased with their service. More

by Klynn9896
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Rusty Wallis Honda responded

Thanks for the opportunity to assist you.

Nov 05, 2021 -

Klynn9896 responded

You are more than welcome.

November 05, 2021

The staff was helpful and friendly. The waiting area is nice and ideal for smartphone and tablet owners. The work was completed without a long wait. More

by sashi123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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