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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,234 Reviews
Call Service Center (214) 348-7500

2,234 Reviews of Rusty Wallis Honda - Service Center

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November 05, 2021

The service team was very helpful, provided great explanations to my questions, and made sure that I understood the timeframe when parts were needed to be ordered. They were able to complete the rep More

by AEDSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linton James
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November 05, 2021

I have never really had and issue with the service department. They take very good care of my car and I am.more than pleased with their service. More

by Klynn9896
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2021 -

Rusty Wallis Honda responded

Thanks for the opportunity to assist you.

Nov 05, 2021 -

Klynn9896 responded

You are more than welcome.

November 05, 2021

James in service is outstanding. He was very thorough, followed up with me and was transparent! No chasing down your advisor and trying to get updates! He handled the whole process with tact and professio More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James in Service, Greg Fine
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Nov 05, 2021 -

Rusty Wallis Honda responded

Ray, Thank you! James, Greg and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

November 05, 2021

Was met on arrival by Alexus and she went over the service I was requesting. She kept me notified during the service of the details. She had my truck (NART) washed and ready to go in a very resonabl More

by JMoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexus
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Nov 05, 2021 -

Rusty Wallis Honda responded

Thank you for your business and this review. We're happy to hear Alexus and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 05, 2021

The fastest oil change I have ever had there! I will definitely be back for my next one. The lady who worked with me was very caring and helped me the whole way through. More

by carebear_29_55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service, Department
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Nov 05, 2021 -

Rusty Wallis Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 05, 2021

Yes I would, and I have, there have been many times that I have said this the best place to do business with. More

by J.NIMNIC57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio
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Nov 06, 2021 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 05, 2021

Took a long time to change a battery … was there almost three hours … also the battery doesn’t look new to me More

by SAJI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Nov 06, 2021 -

Rusty Wallis Honda responded

Your satisfaction is our top priority. Feel free to reach out to me. Ondra Calvert, General Manager.

November 05, 2021

Clean and fun environment friendly staff. Prices are very high and parts i need are not in stock More

by tadesse.brook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando
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Nov 06, 2021 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 05, 2021

Pleasant and helpful service writers along with quick and efficient service made my visit to Rusty Wallis absolutely fantastic. More

by erikcalderon21415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Dotsy, Greg Fine
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Nov 05, 2021 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us, Erik. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 02, 2021

Very Efficient Service Operation... Does an Excellent Job... Complete job before the promised time... Thank You. More

by Steveh140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Aguilar
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Nov 03, 2021 -

Rusty Wallis Honda responded

Steve, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rusty Wallis Honda, we look forward to having you as one of our valued customers for many more years to come!

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