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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,200 Reviews

2,200 Reviews of Rusty Wallis Honda - Service Center

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December 22, 2024

I was charged regular price when should have received the special 15% off. Not good More

by andersonattitude3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name
Dec 24, 2024 -

Rusty Wallis Honda responded

We are disappointed to hear that you did not have a more positive experience with us at Rusty Wallis Honda. Please contact us at (214) 348-7500 when you have an opportunity, and we will be more than happy to try and turn your experience around.

December 21, 2024

Very helpful and nice. Great waiting area for quick service. I will keep going back for sure. More

by Saigegiles1692
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Rusty Wallis Honda responded

Saigegiles1692, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. Thank you again for leaving us this response!

December 21, 2024

James was really awesome. People like him make me want to come back here. Highly recommended. More

by BWAYNE35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in service
Dec 22, 2024 -

Rusty Wallis Honda responded

Bwayne35, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

December 20, 2024

I had an appointment to take care of a recall, actually two recalls. Arrived at 10 AM and my car was taken in and I waited about 30 minutes for a shuttle driver who took me home. Later when the car was fin More

by CURTISBEAVERS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim service intake person. 5 stars
Dec 22, 2024 -

Rusty Wallis Honda responded

Hi Curtisbeavers, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations!

December 20, 2024

I keep my car maintenance. Times have changed and everything has went up. The coupons that are sent out to me are a huge help, but I would be great if you could use more than o More

by Lindsey.shamica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Every time I go there is a new receptionist, which is concerning
Dec 22, 2024 -

Rusty Wallis Honda responded

Lindsey.shamica, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

December 19, 2024

Everything is going great with the repairs. The technician was awesome and polite and explain everything real well. More

by johnjiles33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department technician white guy
Dec 22, 2024 -

Rusty Wallis Honda responded

Johnjiles33, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 19, 2024

Service was timely. professional and efficient. The friendly greeting at the start, the comfortable waiting area, and the newly washed car at the end completed a pleasan More

by CRV owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gustavo godoy
Dec 22, 2024 -

Rusty Wallis Honda responded

Crv Owner, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 17, 2024

We took our car in for maintenance and a recall issue and it was completed in a timely manner. More

by dmahy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tin
Dec 22, 2024 -

Rusty Wallis Honda responded

Hi Dmahy, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations!

December 16, 2024

My service advisor Tevin Smith was very professional and answered all the questions I had. More

by YESI775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Smith
Dec 20, 2024 -

Rusty Wallis Honda responded

Yesi775, we're glad to hear you enjoyed your visit. We hope to see you soon!

December 15, 2024

Everything was great with my oil change and tire rotation. I was also informed about my upcoming service needs and I’ll be prepared to get those things done in the near future. More

by SANDRA_B11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rice
Dec 20, 2024 -

Rusty Wallis Honda responded

Sandra_b11, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. Thank you again for leaving us this response!

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