Rusty Wallis Honda - Service Center

Thorough analysis of the car and a kind customer service I am glad the car had a thorough checkpoint analysis. Very kind customer service representative...I believe it was Dillon..he was very patient with m I am glad the car had a thorough checkpoint analysis. Very kind customer service representative...I believe it was Dillon..he was very patient with me when I was checking to see if I had enough credit on my credit card. He gave me a plan of action for the ensuing months, so I am thankful! There was some other customer reps who told me how far in advance I could make new appointments for future work. Very nice! More

Honda Service Center As usual the service was excellent. I was kept informed on everything that would be done. All employees are efficient and friendly. My service tech As usual the service was excellent. I was kept informed on everything that would be done. All employees are efficient and friendly. My service tech Dillon Durham was very good. The new service center is very nice. The text updates and video from your service tech is a great new feature.👍 More

Honest and Helpful I have known them for many years. They are always nice, reliable and good people. Why Jeff Petersnon and Michael Hines are not on the list? I have known them for many years. They are always nice, reliable and good people. Why Jeff Petersnon and Michael Hines are not on the list? More

Thourough 21 point inspection and oil change Once again, thank you for the attention to detail on the 21 point vehicle inspection as oil change. I can always depend on Rusty Wallis Honda to take Once again, thank you for the attention to detail on the 21 point vehicle inspection as oil change. I can always depend on Rusty Wallis Honda to take good care of my vehicles. More

Best service anywhere! They make it so easy to get your car in top shape. Friendly, helpful, the job is always done right. We buy our cars here because we love the service h They make it so easy to get your car in top shape. Friendly, helpful, the job is always done right. We buy our cars here because we love the service here. More

Customer Service I love the Customer Service at Rusty Wallis. Employees are very profesional and respectful. Waiting time was just fine. Would love to get discount cou I love the Customer Service at Rusty Wallis. Employees are very profesional and respectful. Waiting time was just fine. Would love to get discount coupons for services. Thank you. More

Superb! It’s comforting to find the same Service Rep.. - year after year after year. It speaks volumes about a company when an employee is still employed and It’s comforting to find the same Service Rep.. - year after year after year. It speaks volumes about a company when an employee is still employed and remembers who you are. I honestly appreciate Jeff P., not only for his commitment to Rusty Wallis Honda - but his commitment to customer service! More

Happy Waiting room is mostly glass and the way the chairs are placed, the sun comes in very nicely. Due to that I was able to take a nap while the warm sun Waiting room is mostly glass and the way the chairs are placed, the sun comes in very nicely. Due to that I was able to take a nap while the warm sun lulled me under. More

Pain free Was extremely impressed with the new service area. A little confused at first but Gersson Alvarenga walk me thru it. Great customer service , minimum Was extremely impressed with the new service area. A little confused at first but Gersson Alvarenga walk me thru it. Great customer service , minimum wait time, overall friendly staff. Pain free experience. Have always been treated good at this dealership. More

Nice new service department & welcoming staff This was my first experience with the new state of the art service center. I was met on arrival and walked through the "new process" for my car schedu This was my first experience with the new state of the art service center. I was met on arrival and walked through the "new process" for my car scheduled service. A video was made identifying my vehicle and as the inspection of the filters, etc were being completed narration of the "events". The new waiting room is very nice with wifi, great coffee station, bottled water & comfortable seating. The service was done quickly and thoroughly. This was a really good experience! More