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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,200 Reviews

2,200 Reviews of Rusty Wallis Honda - Service Center

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December 06, 2024

I have commented on this before. After getting the car back, I didn't notice until after it was dark that someone who worked on the car had turned the headlights off. I normally le More

by C_B_STEVENS
Recommend Dealer
No
Employees Worked With
Manny Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Harper
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alliona Carroll
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Baez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Flores
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gomez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Remember, I dont, Darryl Dotsy, Eric Collier Sr
Dec 08, 2024 -

Rusty Wallis Honda responded

C_b_stevens, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

December 06, 2024

I needed some recall repair completed on my 2024 Honda Crv. They got me in asap. Timothy was responsive and very helpful. They are located so much closer to where I live. My dealer of choice now. More

by DHOSEY2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy
Dec 08, 2024 -

Rusty Wallis Honda responded

Hi Dhosey2013, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! Until the next time we meet, take care!

December 06, 2024

James Rice, the service counselor listened to my request and accomplished the service order in a timely manner. More

by JOHNLFISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rice
Dec 08, 2024 -

Rusty Wallis Honda responded

Johnlfish, we are so pleased you enjoyed your visit to Rusty Wallis Honda! Thank you again for the great review!

December 06, 2024

Service advisor was very helpful and attentive. It was my first time at this dealership getting my car service I will return. More

by SHUNDA1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Strewart
Dec 08, 2024 -

Rusty Wallis Honda responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 06, 2024

Muy buen servicing gracias x su amanilidad pronto regresasr3 Como podre comprar otra con quien More

by wendysamanthamary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Rusty Wallis Honda responded

Hi Wendysamanthamary, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations!

December 05, 2024

Timothy Hughlett provided our Greatest Customer Service experience in a while! Please promote immediately, thanks!!! More

by DASIAMORAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Hughlett
Dec 08, 2024 -

Rusty Wallis Honda responded

Hi Dasiamorae, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

December 04, 2024

Friendly staff soon as you pull up they greet you and asked what services you need. And they asked you to wait in the lobby which has refreshments thought that was pretty awesome More

by M_HRNNDZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Rusty Wallis Honda responded

M_hrnndz, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. Thank you, and have a fantastic day!

December 02, 2024

everytime i visit for car service i get the upmost care and service that’s available More

by Greenandrea318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : julian i. service, Eric Collier Sr
Dec 04, 2024 -

Rusty Wallis Honda responded

Hi Greenandrea318, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! Thank you, and have a fantastic day!

December 02, 2024

I went to Rusty Wallis because I received a 30% coupon from them in my email. I called to get a quote on cost and scheduled service several days later. They honored their pricing and service was quick a More

by WNDLOWRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo
Dec 04, 2024 -

Rusty Wallis Honda responded

Wndlowry, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

December 02, 2024

A great place for car service, james my advisor was very professional and accomodating. Keeps me updated of the status of my vehicle. More

by MARKTRINANES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Dec 04, 2024 -

Rusty Wallis Honda responded

Marktrinanes, thank you for your kind words and this wonderful review! Until the next time we meet, take care!

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