Rusty Wallis Honda - Service Center

Air bag replacement, mfg. recall I normally get paid for writing, so I will try to keep this brief and yet wordy enough to satisfy the required length to be of benefit to the folks th I normally get paid for writing, so I will try to keep this brief and yet wordy enough to satisfy the required length to be of benefit to the folks that worked on my vehicle. I went in, got some work done that was paid for by Honda due to an airbag recall. I made the appointment, they were ready for me and completed the work very quickly. Unlike previous visits, there were no promotional overtures made, so I was very content with the experience. Filling out this review to specifications, on the other hand, turned out to be something of an ordeal. More

Rusty Wallis service Was having minor issues with engine service codes & car was due for routine maintenance. Service team worked with our schedule to arrange drop-off & s Was having minor issues with engine service codes & car was due for routine maintenance. Service team worked with our schedule to arrange drop-off & service. Was kept abreast of service needs, impact, costs, & repair priorities. Thanks to RW service for their work! More

Great service! The service department has always been great to us. Very friendly staff. I have been coming here for over 10 years and will continue to come The service department has always been great to us. Very friendly staff. I have been coming here for over 10 years and will continue to come More

Treat you GREAT! I made an appointment with the service department for a regular oil change. In and out quickly and they even allowed my dog in the waiting area. Gre I made an appointment with the service department for a regular oil change. In and out quickly and they even allowed my dog in the waiting area. Great people More

State inspection: Quick&Easy Gersson met me within seconds, informed me my old service writer was no longer there but that he’d take excellent care of my Honda and he DID, even th Gersson met me within seconds, informed me my old service writer was no longer there but that he’d take excellent care of my Honda and he DID, even though the car wash was down...grrrrrrr. State inspection/Honda vehicle status review completed, I was out in much less than an hour. GREAT SERVICE as always, minus the car wash. More

Always outstanding! Greg was fantastic. The service and care and concern for each customer at Rusty Wallis is a constant; that's why I keep coming back. Greg was fantastic. The service and care and concern for each customer at Rusty Wallis is a constant; that's why I keep coming back. More

Service Advisor Doug Ritter Very nice, good listener, provided lots of info on items my car needed. Very busy day in shop but was able to work my car in quickly Very nice, good listener, provided lots of info on items my car needed. Very busy day in shop but was able to work my car in quickly More

Excellent employee The five star rating is for Greg Fine in the service department. I've had experiences with him before and he always is a real pro. You go to some pla The five star rating is for Greg Fine in the service department. I've had experiences with him before and he always is a real pro. You go to some places and you feel like they are trying to find ways to make you spend more money, but Greg tries to get the job done as efficiently as possible and at the best possible price. Rusty Wallace is a better place for having someone of his excellence on the staff. When I bought my CRV at RW, I had a poor experience with the salesman and your finance department. If I included that experience in my rating, it would not be five stars and I would not have recommended RW to anyone. But because of an employee like Greg, I would highly recommend the service department. And if he becomes a salesman, I'll buy my next car from him. More

Excellent Leo Ortiz always do amazing job, I drive 40 min to this Honda Leader because the guess services is excellent and the job they doing are very good. Leo Ortiz always do amazing job, I drive 40 min to this Honda Leader because the guess services is excellent and the job they doing are very good. More

Great service Jeff Peterson took great care of me. Very knowledgeable and helpful. Took time to listen to my concerns. You can tell he takes pride in his career. If Jeff Peterson took great care of me. Very knowledgeable and helpful. Took time to listen to my concerns. You can tell he takes pride in his career. If and when I come back, I will be asking for Jeff. Roger Wickman More