Back

Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,234 Reviews

2,234 Reviews of Rusty Wallis Honda - Service Center

Sort by
June 03, 2025

Had a positive experience with the manager Ryan and Deborah. Car is working great will be back. More

by alexander_martino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service.
Jun 06, 2025 -

Rusty Wallis Honda responded

Alexander_martino, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you so much again for your feedback! We hope you have a great day!

June 02, 2025

The services always awesome! I love that they honor coupons and plus you get a free car wash. I bought my car in for maintenance (or change and tire rotations) always in at 10:30 More

by sdj5321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Campoz, Bernard Williams
Jun 04, 2025 -

Rusty Wallis Honda responded

Sdj5321, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 01, 2025

Tevin is the best Rusty Wallis Honda due his exceptional customer service skill. He understands your mission statement and the purpose of your operation More

by ABRUQUAH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin
Jun 04, 2025 -

Rusty Wallis Honda responded

Hi Abruquah1, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We hope to see you soon!

June 01, 2025

Everything completed fast with attention to detail wit explanation of what was being done during the visit. More

by wiltgenjohnj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in Service Dept.
Jun 04, 2025 -

Rusty Wallis Honda responded

Wiltgenjohnj, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2025

The courtesy van ride was very nice. Making online appointment was easy. What was concerning was the type of upselling going on for both new car sales and service that I didn't need in More

by BRETTMORELL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron in Service
Jun 04, 2025 -

Rusty Wallis Honda responded

Hi Brettmorell, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

June 01, 2025

The service area was very clean. We were greeted by a very professional and friendly service manager. The waiting room was comfortable, and the wait was not too long. We will be happ More

by LDBOLLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stewart
Jun 06, 2025 -

Rusty Wallis Honda responded

Hi Ldbollman, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2025

More training. intake didn’t verify the code. Review initial paperwork didn’t have codes 5 More

by SAM.MARKS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Rusty Wallis Honda responded

Brettmorell, we truly appreciate your honest feedback. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better. If you're ever in need of more help, please let us know!

May 30, 2025

I took my car 4 a oil change and got service done quick and easy Plus a car wash 4 free 💙 More

by hilllangford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Campos in the service department
Jun 01, 2025 -

Rusty Wallis Honda responded

Hilllangford, thank you for sharing your positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 29, 2025

Tevin Smith was the best personality and person I’ve met at a Honda dealership! More

by ERNESTOH26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Smith
Jun 01, 2025 -

Rusty Wallis Honda responded

Ernestoh26, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 28, 2025

Awesome service smiles cleaniness extremely knowledgeable know how to get the job done and on time More

by ABANKS2177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Salazar
May 30, 2025 -

Rusty Wallis Honda responded

Abanks2177, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.