2,235 Reviews of Rusty Wallis Honda - Service Center
Servce I am very thankful for the courteous attention I received yesterday, when Jeff Peterson assisted me with service for my 2014 Honda Pilot. He was great I am very thankful for the courteous attention I received yesterday, when Jeff Peterson assisted me with service for my 2014 Honda Pilot. He was great! More
Rusty a wallis customer for 17 years I brought my 2015 Accord in for its first oil change and was promptly greeted by Jeff Peterson. I didn't have an appointment, but my car was ready (i I brought my 2015 Accord in for its first oil change and was promptly greeted by Jeff Peterson. I didn't have an appointment, but my car was ready (including a car wash) in under an hour. Jeff gave me recommendations regarding my next service visit and was very courteous and helpful. I live closer to other dealers, but the good sales and service experiences I've had at Rusty Wallis are the reasons I've been a customer since 1998. More
Quick & Experience I had a break light out. I didn't have a schedule appointment at Rusty Wallis, but Travis Porter was able to get in quickly. To my surprise I was tol I had a break light out. I didn't have a schedule appointment at Rusty Wallis, but Travis Porter was able to get in quickly. To my surprise I was told that my battery was about to go out, I was able to get a new battery too. I love the fact that Rusty Wallis is very thorough each & every time I bring my car in. More
good service Visit this dealer since I bought a car in 2007 and I have always gotten awesome service from them. Two of my family members have bought cars from Visit this dealer since I bought a car in 2007 and I have always gotten awesome service from them. Two of my family members have bought cars from this dealership. More
Car Repair/Customer Service I was so lucky to Steve as my service advisor. He was really nice and kept me informed of the status of my car. I thought I had major problems but t I was so lucky to Steve as my service advisor. He was really nice and kept me informed of the status of my car. I thought I had major problems but turned out it was really just a minor issue and they fixed it and now I am really to roll on down the road.. I will definitely be using them again for my service on my 2010 Honda Fit, and when the time arrives, I will be purchasing a new car from them again. Thank you Steve for putting up with my numerous calls and questions. Holly, thank you for always being so friendly and finding Steve for me. KUDOS! Terri More
The team at Rusty Wallis Honda is great for car reliability Travis Porter and his colleague Darryl Dotsy make a great team for those who seek to keep their vehicle at absolute reliability and condition. We f Travis Porter and his colleague Darryl Dotsy make a great team for those who seek to keep their vehicle at absolute reliability and condition. We find that depreciation is one of the major costs of car ownership and by keeping a vehicle in pristine condition, Honda's last forever. We use full synthetic oil and adhere to all of the service guidelines, and are rewarded with a 2005 Pilot that is absolutely reliable and one that many mistake for new, We find the tean at Rusty Wallis Honda easy to work with. More
DO NOT GO THERE! !! Although I bought my car from them, and I am happy with it, I do not want to go for service anymore! The service is just OVERPRICE!! they charge y !! Although I bought my car from them, and I am happy with it, I do not want to go for service anymore! The service is just OVERPRICE!! they charge you AS MUCH AS they can with no reason. For instance, they charged me $110 for fixing a wire which was hanging out! $110 labor cost for 5 seconds job!! They say the first two oil changes is free, of course they do not charge you $40 for oil but instead they charge you $80 for checking the tires, $100 for changing the brakes!! This is ridiculous, if you go somewhere else you can change your oil with $50. Do not let free oil change and free car wash that they offer fool you!! More
oil change and wheel alignment took 3 hours The service division listed a promise time of 1 hour for an oil change. It was finished in 2 hours when the advisor recommended a wheel alignment whi The service division listed a promise time of 1 hour for an oil change. It was finished in 2 hours when the advisor recommended a wheel alignment which he estimated would take 35 minutes. It took an hour and 20 minutes I might suggest that Rusty Wallis have a maintenance division like Sports City Toyota which turns around an oil change in 20 minutes. I was not very happy to say the least with the service and hope corrective measures will be taken. My e-mail is incorrect on the invoice so I will not get the performance evaluation survey. The front desk sent be back to the service div to have it corrected. I did not want to deal with them at this time. More
Excellent Service dept. Great price I have a 09 Honda Accord V-6 coupe and have had my car serviced at this dealership ever since I bought it and have had a fantastic experience at this I have a 09 Honda Accord V-6 coupe and have had my car serviced at this dealership ever since I bought it and have had a fantastic experience at this dealership. They just do basic maintenance and don't nickel and dime the customer with extra services like I've had done with Nissan and Toyota. More
Service Department is fantastic! I continue to have my car serviced and troubleshooted (when needed) here due to the level of professionalism and courtesy of the service staff. They I continue to have my car serviced and troubleshooted (when needed) here due to the level of professionalism and courtesy of the service staff. They are attentive and I feel they are really concerned with getting me what I need without unnecessary extra - that speaks volumes to me. I recently worked with Jeff Aber - a new employee there who could not have been any friendlier - he worked so well with me and he is exactly the reason I come back time after time - professional, friendly, honest, and all around a pleasure with whom to work. Thank you! More