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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,234 Reviews

2,234 Reviews of Rusty Wallis Honda - Service Center

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May 27, 2025

CLEAN AND SAFE ENVIRONMENT PLACE TO BE. THANK YOU SO MUCH. MY CAR WAS FIX AND BACK ON THE ROAD More

by JESTINAKAMARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Rusty Wallis Honda responded

Hi Jestinakamara, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

May 27, 2025

I consistently get great service when I bring my vehicle in for service. I have been there many times and am always treated with respect. More

by DEBLOVESPURPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
May 30, 2025 -

Rusty Wallis Honda responded

Deblovespurple, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. Thank you, and have a fantastic day!

May 26, 2025

The service was very professional. The service agent was knowledgeable and courteous. I will return. Thanks. More

by COTY_CARTER
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Rusty Wallis Honda responded

Coty_carter, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for the great review!

May 26, 2025

Thank Fabian for taking the time to explain step by step the issues with the car. Also I do like the new video that comes through text message and the information sheet that comes through email. More

by GENAE_SAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Fabian
May 27, 2025 -

Rusty Wallis Honda responded

Genae_sam, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rusty Wallis Honda!

May 25, 2025

Transparent and fast service, I would recommend this dealership and come back for additional service if needed. More

by mpankey107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Lund
May 27, 2025 -

Rusty Wallis Honda responded

Mpankey107, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We look forward to your next visit! Take care!

May 25, 2025

Service advisor did not talk about the repairs and seemed to have forgotten about why I brought my car into the dealership. I had to text after 6 1/2 hours of the car being there. Not really sure anything More

by MA2MACEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember service advisor I worked with.
May 27, 2025 -

Rusty Wallis Honda responded

Ma2macey, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to address your concerns. Please reach out to us directly at (214) 348-7500 when you have a chance. Thank you, and we look forward to hearing from you.

May 23, 2025

Jason from Rusty Wallis Honda at Dallas is very friendly and helpful. He keeps me informed and answers every question professionally. The dealership provides very comfortable waiting area while I was waitin More

by FTSAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Murphy
May 25, 2025 -

Rusty Wallis Honda responded

Hi Ftsay, thank you so much for your positive comments about Rusty Wallis Honda! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 23, 2025

courtesy, expeditious, competent and the cleanliness of the dealership is the reason I take my vehicle to this business. More

by meisterizersdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Murphy
May 25, 2025 -

Rusty Wallis Honda responded

Meisterizersdad, your satisfaction is our top priority. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rusty Wallis Honda! We're looking forward to your next visit with us!

May 23, 2025

loved video loved oil special and being open till 7 will keep returning keep coupons coming More

by sdf1259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Rusty Wallis Honda responded

Sdf1259, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 23, 2025

Very courteous personal and the experience was easy. I had a recall and the phone call and appointment was great! More

by LKABLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
May 25, 2025 -

Rusty Wallis Honda responded

Hi Lkabla, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We look forward to your next visit! Take care!