Rusty Wallis Honda - Service Center

I would like to take a moment to commend James Rice at the Rusty Wallis dealership on Shilo Rd. I was getting my car serviced there this morning and I overheard a conversation between James Rice and a cus the Rusty Wallis dealership on Shilo Rd. I was getting my car serviced there this morning and I overheard a conversation between James Rice and a customer. His appearance, manner and decorum were outstanding! He was attending to an elderly woman who just got her car serviced. I was impressed how he took the time to explain the significance of the inspection of her car, item by item, which all items needed little immediate attention, but he did advise her of a nail in the side of one of her of her new tires which she purchased elsewhere. He said the tire is filled and is not currently leaking and it should safely get her to the place where she purchased it as it would probably be under warranty. He said to tell them that if they have any questions regarding this tire, he would be available to help. When she was leaving, he opened all doors and helped her to her car. People like this should be rewarded for their extra efforts and the way in which they genuinely CARE for people. I hope this note finds its way to management and that JAMES RICE is reward and recognized accordingly. More

great service and work completed in a timely manner as promised. It is all good! promised. It is all good! More

Everyone is great at Rusty Wallis Honda. Would recommend to everyone. I do have a question. Why don't you balance the tires when they are rotated? I am under the impression that they are bal Would recommend to everyone. I do have a question. Why don't you balance the tires when they are rotated? I am under the impression that they are balanced for the position they are in, won't they be unbalanced when they are put in different positions? More

I felt very welcomed once I arrived and I was out in a timely manner. timely manner. More

My requested oil change was performed timely and the agent was thorough in explaining the findings. agent was thorough in explaining the findings. More

Rusty Wallis Honda has been servicing my vehicles for the last 10+ years. The staff is always professional and the service is exceptional. I appreciate that the Service Advisor, Lisha Halpin kept me informed last 10+ years. The staff is always professional and the service is exceptional. I appreciate that the Service Advisor, Lisha Halpin kept me informed of the status of the repairs on my vehicle and the repair work has resolved the problem reported. More

I bought my Honda here and had the best sales service and then when I came back for maintenance and an upkeep I received the most diligent and friendly service there as well. I will always be a fan of Rusty then when I came back for maintenance and an upkeep I received the most diligent and friendly service there as well. I will always be a fan of Rusty Wallis and their staff! More

Service department was great. Quick, clean and courteous. Jason was very professional. Will go back again. Quick, clean and courteous. Jason was very professional. Will go back again. More

James Rice was wonderful. He went above and beyond regarding my maintenance plan and what was covered. He had to make a few phone calls to straighten things out but got it all He went above and beyond regarding my maintenance plan and what was covered. He had to make a few phone calls to straighten things out but got it all taken care of. Thanks James More

Mr Garcia was excellent ! I went for oil change and he was so efficient on everything! I went for oil change and he was so efficient on everything! More