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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,192 Reviews

2,192 Reviews of Rusty Wallis Honda - Service Center

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March 30, 2025

Great experience with everything. Especially working with Deborah in the Express service department. She was very helpful, knowledgeable and friendly to work with. More

by DFAMILY77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Stewart
Apr 02, 2025 -

Rusty Wallis Honda responded

Dfamily77, thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 29, 2025

Very good service less waiting time very clean facilities not much to say more than that More

by TORNUY52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Recall repair
Apr 02, 2025 -

Rusty Wallis Honda responded

Hi Tornuy52, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

March 29, 2025

I like how they treat me well when I arrive and keep me up to date on the service. More

by jiperez16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 30, 2025 -

Rusty Wallis Honda responded

Jiperez16, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

March 28, 2025

Good customer service and people. Extremely satisfied with the service i received. Will go again in the future. More

by DENNISMATHEW008
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Rusty Wallis Honda responded

Dennismathew008, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

March 28, 2025

It's very convenient to where I live. I wish they would have more service specials/coupons but the advisor Julian was great to work with. More

by mjrojas11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
Mar 30, 2025 -

Rusty Wallis Honda responded

Mjrojas11, we're happy you found our staff to be so supportive during your experience here at Rusty Wallis Honda. We look forward to your next visit! Take care!

March 26, 2025

I am glad it is so close to my house. Everyone is so nice and tell you exactly what is wrong and they explain it to you More

by cannon1lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 29, 2025 -

Rusty Wallis Honda responded

Cannon1lisa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. Thank you, and have a fantastic day!

March 25, 2025

Rusty Wallis Honda has been my dealership of choice for over six years and no other dealership can rate with the excellent customer service that I have received from them. All of the workers have been so h More

by BEA13MOHL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luciano Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Dotsy, Eric Collier Sr
Mar 28, 2025 -

Rusty Wallis Honda responded

Hi Bea13mohl, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rusty Wallis Honda! Until the next time we meet, take care!

March 25, 2025

I worked with Ale, Manny, and Edwin in purchasing a new car, and each of them was a pleasure to work with. Thank you! More

by lorin
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 5 stars for Ale as well (salesman on my purchase)
Mar 28, 2025 -

Rusty Wallis Honda responded

Lorin, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

March 24, 2025

Service advisor initially said recall work would take about one hour. After waiting about 90 minutes, I was told work could take up to two hours. More

by JCTHOMASTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Rusty Wallis Honda responded

Hi Jcthomastx, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (214) 348-7500 at your earliest convenience to discuss how we can turn this experience into a positive one.

March 24, 2025

My service advisor Tevin was very responsive and clearly focused on customer satisfaction. My car was given the best of care and I felt like a valued return customer. More

by MISTY LEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Smith
Mar 26, 2025 -

Rusty Wallis Honda responded

Hi Misty Lea, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

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