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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,235 Reviews

2,235 Reviews of Rusty Wallis Honda - Service Center

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May 25, 2025

Service advisor did not talk about the repairs and seemed to have forgotten about why I brought my car into the dealership. I had to text after 6 1/2 hours of the car being there. Not really sure anything More

by MA2MACEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember service advisor I worked with.
May 27, 2025 -

Rusty Wallis Honda responded

Ma2macey, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to address your concerns. Please reach out to us directly at (214) 348-7500 when you have a chance. Thank you, and we look forward to hearing from you.

May 23, 2025

Jason from Rusty Wallis Honda at Dallas is very friendly and helpful. He keeps me informed and answers every question professionally. The dealership provides very comfortable waiting area while I was waitin More

by FTSAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Murphy
May 25, 2025 -

Rusty Wallis Honda responded

Hi Ftsay, thank you so much for your positive comments about Rusty Wallis Honda! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 23, 2025

courtesy, expeditious, competent and the cleanliness of the dealership is the reason I take my vehicle to this business. More

by meisterizersdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Murphy
May 25, 2025 -

Rusty Wallis Honda responded

Meisterizersdad, your satisfaction is our top priority. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rusty Wallis Honda! We're looking forward to your next visit with us!

May 23, 2025

loved video loved oil special and being open till 7 will keep returning keep coupons coming More

by sdf1259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Rusty Wallis Honda responded

Sdf1259, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 23, 2025

Very courteous personal and the experience was easy. I had a recall and the phone call and appointment was great! More

by LKABLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
May 25, 2025 -

Rusty Wallis Honda responded

Hi Lkabla, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We look forward to your next visit! Take care!

May 23, 2025

Fabian was a great worker and had a lot of knowledge about my car. He was super!! More

by Renegomez000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
May 25, 2025 -

Rusty Wallis Honda responded

Renegomez000, we're happy you found our staff to be so supportive during your experience here at Rusty Wallis Honda. We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

May 23, 2025

Excellent explanation of the service required and service they performed to remedy the problem. Service was prompt, short wait. More

by bobh422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tin Tran
May 25, 2025 -

Rusty Wallis Honda responded

Bobh422, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 19, 2025

Identified the problem quickly and were very communicative. Once we got the warranty issues straightened out it was easy peasy... Thanks More

by rds.stricklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tevan
May 24, 2025 -

Rusty Wallis Honda responded

Rds.stricklin, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

May 16, 2025

Thank you Jason Murphy, mechanic, cashier and car wash for your excellent service, professional and explanation of services. I have been a customer for several years and would recommend Rusty Wallis. More

by Clsachse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Murphy, mechanic, cashier and car wash
May 19, 2025 -

Rusty Wallis Honda responded

Hi Clsachse, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

May 15, 2025

Professional, knowledgeable, and timely. Very smooth transaction. I would recommend this dealership to anyone, and I will be back for more services / purchases. More

by BROCSANCHEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Murphy
May 24, 2025 -

Rusty Wallis Honda responded

Hi Brocsanchez, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

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