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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,192 Reviews

2,192 Reviews of Rusty Wallis Honda - Service Center

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June 08, 2024

Brought ny car to the service department to replace splash pan. They were quick and professional. The whole process took about 90 minutes. More

by MIKE.GIST61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Murphy, Darryl Dotsy
June 08, 2024

Even with the delay the wait time was manageable, my vehicle was able to get fixed. I appreciate getting an update on my vehicle while waiting. More

by LiDa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Llisha Halpin
June 08, 2024

Great service. I went for a State inspection. I normally go to Rusty Wallis. for service. More

by JLGONZ.1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

The Service Center Staff and Advisors were absolutely amazing and well versed in the processes and plans. They made my day. More

by KMillender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Staff
June 06, 2024

Pay to get a diagnostic Yet, there was still something wrong. Took it to another dealership so that they can do another diagnostic and fix it. But before I tried talking to the next session so that he c More

by ALONDAARREDONDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
June 06, 2024

Once I had to escalate my issue up to the service manager, everything was taken care of. Lisha and Chuck were amazing and helped me resolve my issues in a quick manner. I can’t say the same about Ron More

by destyneenelson31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron, Lisha and Chuck all service dept.
June 06, 2024

This is a great dealership. I have had my car serviced there for the past two years.Everyone is extremely professional and courteous, extremely helpful and waiting area, clean a More

by dsalazar94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Management must have changed in the last 2months or so. Service communication is horrible and it's seems that's a new policy regardless of whom you talk to. Rude, short, etc. Once warranties up I will neve More

by kevincushingberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Extremely professional, extremely helpful and waiting area, clean and comfortable. I had several options of dealerships to choose from, and I chose this one for a reason. More

by Jhcoltharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
June 05, 2024

This is a great dealership. I have had my car serviced there several times and the service department people are great to work with. Service Advisor Tin Tran could not have bee More

by jmebarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tin Tran
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