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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,236 Reviews

2,236 Reviews of Rusty Wallis Honda - Service Center

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November 07, 2023

We purchased a used Honda Odyssey from a non-Honda dealer and this was our first need for service. Our service advisor at Rusty Wallace was awesome. She helped us understand capabilities of our vehicle, wha More

by dwdutch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Llisha Halpin
Nov 08, 2023 -

Rusty Wallis Honda responded

We are very happy to hear Llisha and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 07, 2023

My service advisor Michael was attentive to what I needed, and made sure I knew all my options before deciding what services to choose for this visit. The wait time was reasonable considering the work More

by MISTY LEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
Nov 07, 2023 -

Rusty Wallis Honda responded

Thanks, Misty Lea, for sharing about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

November 06, 2023

Fast and efficient. Customer centered. I felt cared for like my concerns were very important important. More

by LYNNIEGRU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Nov 06, 2023 -

Rusty Wallis Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 06, 2023

The service was excellent, I felt that the staff cared about me and my car. More

by JANEANNKINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hernandez
Nov 06, 2023 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are happy that we had the opportunity to work with you, Jane, and we are thrilled that you found your experience with us here at Rusty Wallis Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

November 06, 2023

The dealership service said was friendly, fast. Waiting area was small but had TV, snacks, coffee, working area, and WiFi. More

by ttl5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Don't know name.
Nov 06, 2023 -

Rusty Wallis Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 05, 2023

Excellent Very helpful Short waiting time Ism very much happy to get Rusty Honda Service and I will new car from you, More

by narenasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rusty Wallis Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

November 04, 2023

All staff were extremely professional from the maintenance workers to the clerks. No one was trying to sell me items that weren’t needed unlike experiences I’ve had at other Honda dealerships. I p More

by MAX49068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Max, and we are thrilled that you found your experience with us here at Rusty Wallis Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

November 04, 2023

My car repair was very satisfactory. My service manager was Cecilia Caudle. Thank you for your followup. More

by ER0873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Caudle
Nov 05, 2023 -

Rusty Wallis Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 03, 2023

Every time that I go for my car services, regardless of the time, I don’t stay pass an hour or some minutes. The staff too are awesome. Thank you for a great service you provided. I appreciate all the staf More

by queenshydaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All employees , Manny Morales
Nov 05, 2023 -

Rusty Wallis Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 01, 2023

Honda provided wonderful fast services. My car was ready with in 5-7 hours. I More

by Jamyiamurphy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa (service desk), Eric Collier Sr
Nov 02, 2023 -

Rusty Wallis Honda responded

Jamyia, Thank you for taking the time to share your thoughts on working with Eric, Lisa, and our team. We're glad to hear we delivered such a great experience!

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