Rusty Wallis Honda - Service Center

I had a quirky thing to happen where I could not get it out of "Park" - So I turned it off and that worked. I decided that I should go right away to the dealership and not get stranded somewhere. I was th out of "Park" - So I turned it off and that worked. I decided that I should go right away to the dealership and not get stranded somewhere. I was there for four hours and they said they did not know what it was. They could not duplicate it. I think your service order stinks. I had to wait for the appointments to come and go. The girl told me I should have made an appointment - hello - while the car was able to shift gears, I felt like I needed to go straight to the dealership. I think when something like that happens that you should have someone that could perform the computer diagnostics and let you know how long it will take to know what's wrong. Then when you know, you can decide do you want to stay or be shuttled home. I thought Ashley could have been a little more empathic, but she wasn't - it was Monday. Your dealership is a wonderful, comfortable, clean place. I had my oil changed a couple of weeks ago there and Jackson was great. I really liked him. I hope this was just an anomaly and it won't happen again, because I am 88 and it makes me nervous to be somewhere and my care won't start. More

Chin was wonderful to work with, I will definitely recommend him to friends and family! recommend him to friends and family! More

Professional and Courteous Staff! I always receive the excellent top notch service. The best dealership! I always receive the excellent top notch service. The best dealership! More

Have always been my go to dealership for my Honda vehi les old and new les old and new More

Always feel better and safer after a visit to Rusty Wallis dealership, Thanks to you all! Wallis dealership, Thanks to you all! More

This dealership was completely attentive to my needs when I bought my new Honda in 2022, during COVID. They’ve continuously taking care of my vehicle as if I were family. This is the 2nd vehicle I purchase I bought my new Honda in 2022, during COVID. They’ve continuously taking care of my vehicle as if I were family. This is the 2nd vehicle I purchased. I want to thank the Rusty Wallace Garland Team for their customer service! More

Customer service is always Professional and Informative. The wait time is accommodating and you have access to snacks, coffee, and water while you wait. The wait time is accommodating and you have access to snacks, coffee, and water while you wait. More

I had my Ridgeline serviced May 16, 2023. My service advisor was Chris Williams who was very professional and knowledgeable. The service was completed very satisfactory. I will enjoy doing b My service advisor was Chris Williams who was very professional and knowledgeable. The service was completed very satisfactory. I will enjoy doing business with Chris in the future. John George More

Thank you everyone who gave a great customer service on the day I took my car to the Express Service department. Chris had was very attentive from the moment I got there and explained everything. Dooley wa the day I took my car to the Express Service department. Chris had was very attentive from the moment I got there and explained everything. Dooley was kind and very welcoming at the reception. Also, Jackson cleared up a few of my questions and helped me before the check out process. Thank you all. I appreciate you! More

Got me in a little before my appointment time. Had a good grasp on the length of time my car should be getting worked on. Got me back on the road and even ran my car thru the wash. Very pleased wi Had a good grasp on the length of time my car should be getting worked on. Got me back on the road and even ran my car thru the wash. Very pleased with the service More